Fraud Analyst

Bank of Bird-in-Hand; Bird in Hand (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Company Paid Life, STD, and LTD

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (PTO) and Volunteer Time

Job summary

Bank of Bird-in-Hand is seeking a Fraud Analyst to join our team and help protect customers by developing and maintaining fraud policies and procedures. The role analyzes alerts, transactions, transfers and payments to uncover potentially fraudulent activity and to improve detection, mitigation and prevention across the bank's operations.

You will work with internal teams and external partners to review deposits and communicate findings, with strong emphasis on risk control.

Qualifications

• Minimum of 3 years’ banking experience (required) with 2 years in fraud/loss prevention preferred.
• High school diploma or equivalent.
• Fraud certification (such as CFE, CFCS, etc) or the ability to obtain within two years.
• Basic understanding of regulatory requirements such as BSA, UCC, Reg CC, Reg E, GLBA.
• Experience with fraud detection and BSA software and tools; Verafin experience is a plus.

Responsibilities

• Collect and analyze large volumes of financial data for potential fraud using reports, systems and software available.
• Recognize patterns of fraud and suggest new methods of detection, mitigation, and prevention.
• Report fraudulent activity and provide supporting documentation to supervisors for investigation purposes.
• Identify suspected deposit fraud, counterfeit checks, and other potential fraud-related transactions.
• Coordinate with internal and external contacts, including other banks, to research and collect documentation.
• Notify account holders of fraudulent activity and communicate progress, including calls when appropriate.
• Review new and existing accounts for signs of potential fraud.
• Review deposits (mobile, ATM, etc.) to determine if preventive actions are warranted; place holds or close accounts if needed.
• Perform other duties as required.

Skills

Banking experience

Fraud detection

Regulatory knowledge

Verafin experience

Communication

Education

High school diploma or equivalent

Tools

Verafin

BSA software

Job description

We are seeking a Fraud Analyst to join our team! This role will be responsible for assisting with the development and maintenance of fraud policies and procedures. This individual will analyze and review a broad range of financial data, including alerts, transactions, transfers, and payments to uncover potentially fraudulent activity. It is a wonderful opportunity to help protect the bank and its customers.

• Collect and analyze large volumes of financial data for potential fraud using reports, systems and software available.
• Recognize patterns of fraud and suggest new methods of detection, mitigation, and prevention.
• Report fraudulent activity and provide supporting documentation to supervisors for investigation purposes.
• Perform a variety of complex and specialized tasks associated with identifying suspected deposit fraud, counterfeit checks, and other potential fraud related transactions.
• Work directly with both internal and external contacts, and/or other banks researching, investigating and collecting documentation.
• Send appropriate required notices to account holders with fraudulent activity and/or make phone calls to communicate the progress.
• Review new and existing accounts for signs of potential fraud.
• Review mobile, ATM, and other incoming deposits to determine whether preventive measures are warranted based on account risk and activity. Make outbound calls, when necessary, place holds and recommend closure if appropriate.
• Perform other duties as required.

Experience:

• Minimum of 3 years’ banking experience (required) with 2 years in fraud/loss prevention preferred.
• High school diploma or equivalent.
• Fraud certification (such as CFE, CFCS, etc) or the ability to obtain within two years.
• Basic understanding of certain regulatory requirements associated with fraud mitigation activities, such as Bank Secrecy Act, Uniform Commercial Code, Regulation CC, Regulation E, Gram-Leach-Bliley.
• Experience with fraud detection and BSA software and tools. Experience with Verafin a plus.

Here at Bank of Bird-in-Hand, we have a comprehensive benefit package for those who qualify. Below are the range of benefits we offer to meet the needs of our employees:

• 401(k) Retirement Plan
• Company Paid Life, STD, and LTD
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Paid Time Off (PTO), Volunteer Time Off (VTO), and Birthday PTO
• 12 Paid Holidays
• Tuition Reimbursement
• Company Events and Picnics

Equal Opportunity Employer

No employee or applicant for employment will be discriminated against because of race, color, religion, creed, sex, pregnancy, national origin, ancestry, age, physical or mental disability, genetic information, military, and/or veteran status, or any other Federal or State legally protected classes.