Fraud Investigations Analyst — Remote Fintech

Careers at Tide; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Remote work flexibility

Health insurance coverage

Learning & Development budget

Stock options (if applicable)

Job summary

Tide is seeking a Fraud Investigations Analyst to lead investigations into suspected fraud and financial crime. You will analyze transactions, assess risks, coordinate with banks and regulators, and help improve our prevention controls.

This role embraces a flexible remote work policy across teams and countries and requires strong English communication and analytical skills. You will work with cross-functional teams to resolve cases, stay informed on evolving fraud trends, and contribute to

Qualifications

• 1+ year experience in Fraud, AML, Transaction monitoring or Financial Crime control functions.
• Strong analytical and risk-based decision making.
• Excellent written and verbal communication in English.

Responsibilities

• Conduct end-to-end investigations into suspected fraud, scams, chargebacks, and financial crime activity
• Analyse transactions, customer behaviour, and supporting documentation to identify fraud typologies and patterns
• Review alerts generated by fraud monitoring systems and take appropriate action (account restrictions, closures, clearlisting)
• Assess source of funds and source of wealth where required
• Liaise with internal teams to resolve cases efficiently
• Communicate with external parties such as banks, payment providers, and law enforcement when necessary
• Make clear, well-reasoned decisions in line with internal policies and regulatory expectations
• Maintain accurate case notes and investigation records
• Contribute to fraud prevention initiatives, process improvements, and control enhancements
• Stay up to date with emerging fraud trends, typologies, and regulatory changes

Skills

Fraud investigations

AML

Transaction monitoring

Analytical thinking

Risk assessment

Communication skills

Tools

Fraud monitoring systems

Regulatory reporting

Job description

Tide is seeking a Fraud Investigations Analyst to lead investigations into suspected fraud and financial crime. You will analyze transactions, assess risks, coordinate with banks and regulators, and help improve our prevention controls.

This role embraces a flexible remote work policy across teams and countries and requires strong English communication and analytical skills. You will work with cross-functional teams to resolve cases, stay informed on evolving fraud trends, and contribute to