Fraud & Risk Analyst, Fintech for Families (Remote)

Till Financial, Inc; United States; Remote; USD 70,000 - 105,000; Full time

Job summary

Till Financial, Inc. is seeking a Fraud Analyst to own fraud detection across the customer lifecycle, monitor queues, and investigate suspicious activity with direct reporting to the Head of Compliance.

This hands-on role requires building stronger controls with Product and Engineering, reducing false positives while maintaining robust detection, and supporting audits and regulatory exams.

Qualifications

• 4+ years of experience in fraud operations, financial crimes, AML compliance, or banking operations.
• Working knowledge of BSA/AML fundamentals — SARs, UARs, OFAC, CIP/CDD.
• Strong analytical mindset; comfort working with transaction data, identifying patterns, and explaining reasoning in writing.
• Clear written communication — case narratives, escalation memos, and process documentation are core deliverables.
• Bachelor's degree required.

Responsibilities

• Monitor real-time and batch transaction queues for suspicious or anomalous activity.
• Investigate fraud alerts generated by internal rules engines and third-party tools (e.g. Sift, Astra, Plaid).
• Suspicious activity escalation and reporting; maintain audit-ready case records.
• OFAC screening review at onboarding and continuously.
• Track fraud trends and propose rule-tuning to reduce false positives without sacrificing detection.
• Identify gaps in our fraud detection program and propose process improvements.
• Coordinate with Customer Service on account holds, dispute resolutions, and Reg E timelines.
• Partner with Product and Engineering on customer-facing fraud controls, and surface fraud risks early in the product development cycle.
• Support BSA/AML audits, regulatory exams, and internal testing.
• Cross-coverage on identity verification and KYC reviews (Cognito), Plaid name-mismatch reviews, and watchlist administration as needed.
• Prepare recurring fraud metrics and loss reporting for leadership.

Skills

Fraud operations

Analytical thinking

Written communication

Attention to detail

Adaptability

Education

Bachelor's degree

Tools

Sift

Socure

Cognito

Plaid

Astra

Zendesk

Job description

Till Financial, Inc. is seeking a Fraud Analyst to own fraud detection across the customer lifecycle, monitor queues, and investigate suspicious activity with direct reporting to the Head of Compliance.

This hands-on role requires building stronger controls with Product and Engineering, reducing false positives while maintaining robust detection, and supporting audits and regulatory exams.