Fraud Investigation & Prevention Analyst

Lebanon Federal Credit Union; North Cornwall Township (PA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid holidays

Paid time off

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k with employer match

Employee loan discount

Job summary

Lebanon Federal Credit Union is seeking a Fraud Investigation & Prevention Analyst to join our Administration Center. Under the Compliance Manager, you will investigate suspected fraud, document cases, and support loss-mitigation efforts across the Credit Union.

You will maintain VERAFIN-based reviews, collaborate with branches, and help train staff on fraud awareness and prevention. This role requires strong analytical, investigative, and documentation skills within a community-focused credit

Qualifications

• High school diploma or equivalent; associate degree preferred, or minimum of 3 years in financial institution fraud prevention.
• Experience investigating fraud involving deposits, checks, cards, ACH, wires, online banking, identity theft, or similar financial crimes.
• Experience creating and maintaining investigative cases with clear notes and documentation.
• VERAFIN experience is strongly preferred but not required.
• Credit union or banking experience preferred.
• Knowledge of BSA/AML concepts and SAR-related processes.

Responsibilities

• Maintain the fraud-prevention process, daily VERAFIN alert reviews, investigate activities, and create cases.
• Complete investigations with accurate, chronological case notes and documentation.
• Report suspicious activity to Compliance and assist with reports.
• Provide general support for Compliance Department administrative work.
• Serve as a fraud-mitigation resource for branches, departments, and management.
• Assist in maintaining a high-risk account list and SAR preparation where needed.
• Develop or assist training on fraud mitigation for employees and members.
• Act as a subject-matter resource for fraud-related and loss-prevention issues.

Skills

Investigative skills

Analytical skills

Attention to detail

Documentation

Fraud prevention

Written communication

3+ years fraud prevention experience

Education

Associate degree in criminal justice

Finance

Business

Accounting

Tools

VERAFIN

Case management

Job description

Company Overview

Lebanon Federal Credit Unionis a financial cooperative drivento enrich our community’s lives. We arededicated and connected to our communityand committed to excellence in member service and product offerings. We strive to strike a balance between the needs of the individual member, membership, and our employees.

Job Summary

LFCU is looking for an enthusiastic, positive, and friendly person to be a Fraud Investigation & Prevention Analyst at our Administration Center.Under the general supervision of the Compliance Manager, the Fraud Investigation & Prevention Analyst is responsible for investigating suspected fraud, identifying and documenting fraudulent or suspicious activity, supporting fraud-prevention and loss-mitigation efforts, and assisting with related Compliance Department responsibilities.

Responsibilities and Duties:

• Maintain the Credit Union’s fraud-prevention process, including daily review of VERAFIN alerts; investigate suspicious or suspected fraudulent activity and create cases as needed.
• Complete case investigations and maintain accurate, chronological case documentation.
• Report suspicious activity to Compliance and assist with the preparation of reports as needed.
• Provide general supportfor the administrative work of the Compliance Department.
• Serve as a fraud-mitigation resource for Credit Union branches, departments, and management.
• Assist in maintaining a listing of high-risk accounts, performing periodic reviews of high-risk account activity, and documenting and escalating investigations in preparation for SAR consideration where suspicious activity is noted.
• Develop, or assist in developing, training programs that address fraud mitigation for both employees (in relation to their responsibilities) and members (identifying fraud and safeguarding their accounts).
• Serve as a subject-matter resource for the Credit Union on fraud-related and loss-prevention issues; disseminate information, answer questions, and work directly with management to address fraud-mitigation issues as they arise.

Qualifications and Skills

• High school diploma or equivalent required; associate degree in criminal justice, finance, business, accounting, or a related field preferred, or minimum of three (3) years of experience in financial institution fraud prevention, fraud investigation, loss prevention, or a closely related area.
• Experience investigating suspected fraud involving deposit accounts, checks, debit/credit cards, ACH transactions, wires, online banking, account takeover, identity theft, scams, orsimilar financial crimes.
• Experience creating and maintaining investigative cases, including clear, accurate, chronological case notes, and supporting documentation.
• Experience with fraud-monitoring or case-management software; VERAFIN experience is strongly preferred but not required.
• Credit union or banking experience preferred.
• Working knowledge of financial institution fraud risks, including identity-theft red flags, elder financial exploitation, scams, account takeover, check fraud, and electronic-payment fraud.
• Familiarity with BSA/AML concepts, regulatory compliance issues, and suspicious-activity-reporting requirements sufficient to support the Compliance/BSA function. Direct responsibility for SAR decision-making or filing is not required.
• Ability to review account activity, recognize unusual patterns, gather relevant information, and develop a well-documented fraud investigation.
• Ability to identify activity that may warrant further review and refer completed investigations to Compliance/BSA for SAR consideration.
• Strong investigative and analytical skills.
• Excellent attention to detail and the ability to recognize patterns and inconsistencies.
• Strong written documentation skills, with the ability to clearly explain investigative findings.

Benefits and Perks

• Benefits for full-time employees at LFCU include paid holidays, paid time off, health insurance, dental insurance, vision insurance, paid short-term and long-term disability insurance, paid life insurance, 401k program with employer match, and an employee loan discount.