Fraud Detection & Investigations Specialist

Tompkins Bank & Trust; Village of Brewster (NY); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Match

Profit Sharing

Paid Time Off

11 Holidays

Tuition Reimbursement

Free Parking

Employee Referrals

Job summary

Tompkins Bank & Trust is seeking a Fraud Detection & Investigations Specialist to identify and mitigate fraud and identity theft risks through transaction monitoring and data analysis. You will investigate suspicious activity, document findings, and support regulatory reporting.

The role requires strong knowledge of fraud risks across payment channels, effective collaboration with internal and external partners, and proactive risk mitigation to protect the organization and customers.

Qualifications

• High School Diploma required; related study in criminal justice, finance, or business preferred.
• Minimum of three years in fraud detection, investigations, or financial crimes in financial services or related industry.
• Professional certifications in fraud detection (e.g., CFS, CFE, CFRS) preferred.
• Strong knowledge of fraud risks across payment channels (check, ACH, wire, mobile deposit, debit/credit).
• Understanding banking operations and regulatory expectations for fraud and financial crimes preferred.
• Ability to analyze data, identify trends, and evaluate transactional patterns.
• Strong organizational skills to manage multiple investigations and meet deadlines.
• Excellent interpersonal and communication skills for collaboration with stakeholders.
• Proficiency in Microsoft Office, including Excel and Word.

Responsibilities

• Review alerts from fraud detection systems and analyze account and transaction activity.
• Utilize data, reports, and tools to identify and assess potential fraudulent behavior.
• Conduct investigations using internal and external data sources and document findings.
• Maintain case files and support loss reporting and resolution activities.
• Prepare and submit SARs in accordance with regulatory requirements.
• Ensure investigations and documentation meet audit and compliance standards.
• Collaborate with internal stakeholders, branches, and external institutions.
• Identify trends and opportunities to improve fraud detection processes and tools.

Skills

Fraud detection

Data analysis

Investigations

Regulatory reporting

Communication

Education

High School Diploma

Criminal justice or finance coursework

Tools

Fraud detection systems

Investigative tools

Regulatory reporting systems

Job description

Tompkins Bank & Trust is seeking a Fraud Detection & Investigations Specialist to identify and mitigate fraud and identity theft risks through transaction monitoring and data analysis. You will investigate suspicious activity, document findings, and support regulatory reporting.

The role requires strong knowledge of fraud risks across payment channels, effective collaboration with internal and external partners, and proactive risk mitigation to protect the organization and customers.