Fraud Analyst (Digital Banking)

Quontic Bank; Chevy Chase (MD); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

4 weeks PTO

401k + company match

Comprehensive health, dental, and vision plans

Incentives

Metro SmartTrip benefits ($50/mo)

Paid subscriptions

Remote or hybrid work schedules

Job summary

Quontic Bank is seeking a Fraud Analyst located in Chevy Chase, MD to identify and prevent fraud within its Digital Banking department. The role involves assessing customer accounts and transactions for compliance with banking regulations while investigating fraudulent activities.

The ideal candidate will have 3+ years of experience in fraud detection, working knowledge of banking rules, and strong analytical skills. Benefits include 4 weeks PTO, 401k with a company match, and comprehensive health plans.

Qualifications

• 3+ years of fraud detection/deterrence banking experience required.
• Familiar with financial regulations like Nacha rules and Regulation E.
• APRP/AAP Credential preferred.

Responsibilities

• Assess patterns and transactions to identify fraudulent activities.
• Contact customers for additional information if necessary.
• Create cases for BSA/AML or management review.
• Ensure compliance with federal banking regulations.
• Investigate incidents and prepare detailed reports.
• Collaborate with operations personnel and business units.

Skills

Cross-functional collaboration

Detail-oriented

Written and verbal communication

Familiarity with banking regulations

Education

High School Diploma (required)

Associate Degree (preferred)

Tools

Alloy

MANTL

Q2 Online Banking

Finxact

Savana Servicing

Job description

Job Highlights

• Title: Fraud Analyst
• Type: Full Time
• Experience: 3+ Years
• Function: Consumer Banking
• Location: Chevy Chase, MD, United States
• Company: Forbright Bank

Company Profile

Forbright is a nationwide full-service bank dedicated to exceptional client service and innovative personal banking. It provides creative financing solutions to middle-market businesses and investors across key industries.

Job Profile

The bank is searching for a Fraud Analyst who will be responsible for identifying and preventing fraud within the Digital Banking department by using various systems and models.

Reviews new customer accounts, transactions, and other data for compliance with banking regulations and bank policy, and to identify issues and trends that require action.

Education Level

• High School Diploma (required)
• Associate Degree (preferred)

Work Experience

• 3+ years of fraud detection/deterrence banking industry (required)
• Prior experience with banking applications, including Alloy, MANTL, Q2 Online Banking, Finxact, and Savana Servicing (highly desired)

License/Certification

• APRP/AAP Credential (preferred)
• CFE Credential (a plus)

Duties/Responsibilities

• Assess patterns, transactions, and detect suspicious activities that can indicate fraud
• Contact customers and other financial institutions for additional information surrounding their cases as necessary
• Create and elevate cases for BSA/AML or management review
• Ensure compliance with federal regulations about managing consumer accounts
• Identify and communicate fraud trends with stakeholders
• Investigate incidents, conduct in-depth analysis, document findings, and prepare detailed reports
• Guide other operations personnel and collaborate with other business units
• Provide insights on overall fraud prevention, comply with laws and regulations, and stay abreast of emerging technologies, techniques, and fraud trends
• Review and clear alerts/rules for transaction monitoring, take necessary action, and provide feedback on rule performance
• Review and decide new account applications and transactions for accuracy and potential fraud
• Perform other duties as assigned

Skills/Knowledge/Abilities

• Can work cross-functionally with various departments of the Bank
• Detail-oriented and organized
• Excellent written and verbal communication and time management skills
• Familiarity with banking rules and regulations, including Nacha rules and Regulation E (required)

Working Conditions

• Communicate verbally or in writing with others
• Operate technology or other office machinery such as printers, scanners, etc.
• Remain in a stationary position
• Use hands and fingers
• Utilize a computer monitor with visual acuity

Benefits/Perks

• 4 weeks PTO
• 401k + company match
• Comprehensive health, dental, and vision plans
• Incentives
• Metro SmartTrip benefits ($50/mo)
• Paid subscriptions
• Remote or hybrid work schedules

Employer’s Statement

Forbright Bank is an Equal Opportunity Employer.