Fraud Analyst

United Fidelity Bank, fsb; New York (NY); On-site; USD 55,000 - 75,000; Full time

Job summary

United Fidelity Bank seeks a Fraud Analyst to support its fraud prevention and detection efforts by reviewing daily alerts, assisting investigations, and protecting customers from fraudulent activity. This role monitors high‑risk transactions and escalates concerns to senior staff.

Responsibilities include investigating alerts, gathering supporting documentation, maintaining logs and reports, collaborating with internal teams, and ensuring Bank Secrecy Act compliance under the BSA Officer

Qualifications

• Bachelor’s degree preferred.
• 1–2 years banking customer service or operations experience preferred.
• Basic understanding of fraud types and red flags.

Responsibilities

• Investigate daily alerts from fraud monitoring software and assist with reviewing potential fraud cases.
• Gather initial fact-finding and supporting documentation for suspected fraud to aid the Senior Fraud Analyst.
• Maintain logs, spreadsheets, and reports related to fraud activity.
• Collaborate with internal teams and elevate high-risk cases as needed.
• Be knowledgeable of bank products, services, customers, locations, and related fraud risks.
• Perform duties under the Bank Secrecy Act guidance of the BSA Officer.

Skills

Analytical thinking

Attention to detail

Organizational skills

Critical thinking under pressure

Microsoft Office proficiency

Written and verbal communication

Integrity and ethics

Education

Bachelor’s Degree preferred

1–2 years banking customer service or operations experience preferred

Basic understanding of fraud types and red flags

Job description

Job Summary

The Fraud Analyst supports the bank’s fraud prevention and detection efforts by reviewing daily alerts, assisting with investigations, and helping protect customers from fraudulent activity. This role assists with monitoring high‑risk transactions, identifying unusual activity, and escalating concerns to senior staff.

Essential Job Functions

• Investigate daily alerts generated by the bank’s fraud monitoring software and assist with the review of potential fraud cases.
• Conduct initial fact‑finding and gathering of support documentation for suspected fraud cases to support the Senior Fraud Analyst.
• Help maintain logs, spreadsheets, and reports related to fraud activity.
• Collaborate with internal teams and elevate high‑risk cases appropriately.
• Be knowledgeable of bank products, services, customers, geographic locations, and potential fraud risks associated with those activities.
• Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Skills and Abilities Required to Perform Essential Job Functions

• Good analytical and problem‑solving abilities.
• Strong attention to detail and the ability to spot anomalies and inconsistencies.
• Ability to stay organized and manage daily responsibilities thoroughly, with accuracy.
• Critical thinking and decision‑making under pressure.
• Proficiency in Microsoft Office suite of products.
• Clear written and verbal communication skills.
• Ability to demonstrate conduct conforming to a set of values and accepted standards.

Education, Experience and Qualifications

• Bachelor’s Degree preferred.
• One to two years of banking customer service or operations experience preferred.
• Basic understanding of fraud types and red flags.

Physical Requirements of Essential Job Functions

• The associate is frequently required to sit and/or stand, communicate, reach, and manipulate objects, tools or controls that are typical of an office/bank environment.
• Lifting items weighing up to 10 pounds on a consistent basis.
• Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.

Working Conditions

Typical office environment. Extended viewing of computer screens. Periodic travel between locations.

Equal Opportunity Statement

United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

In accordance with the Americans with Disabilities Act, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.