Frank & Andrea | Madison - Team Member

Tier1usa; Madison (WI); Hybrid; USD 22,000 - 25,000; Full time

Benefits offered by this job

Discounted Tonos!

Job summary

Frank and Andrea’s is seeking a Team Member to provide outstanding customer service in a fast-paced setting. You will greet guests, take orders, and help prepare menu items while maintaining a clean, safe workspace.

Ideal candidates are reliable, punctual, and adaptable, with a friendly, professional appearance and a willingness to work varied shifts, including weekends and holidays.

Qualifications

• Greet customers, take orders, and ensure a positive guest experience.
• Maintain cleanliness and follow health and safety regulations.
• Be reliable and arrive on time for all scheduled shifts.
• Flexible schedule including weekends and holidays to meet business demands.
• Ability to work in a fast-paced environment.
• Stand for extended periods and lift up to 30 lbs.

Responsibilities

• Greet customers warmly, take orders accurately, and ensure a positive guest experience.
• Assist in preparing and/or assembling menu items following our standards.
• Maintain a clean and organized work area; follow all health and safety regulations.
• Work closely with team members and supervisors to ensure efficient operations and guest satisfaction.
• Consistently arrive on time for scheduled shifts and maintain dependable attendance.
• Follow all company policies and procedures, including dress code, punctuality, and maintaining a professional appearance.
• Restock items as needed.
• Complete opening/closing duties, including setting up and breaking down workstations for open/close shifts
• Attend bi-annual Staff meetings

Skills

Customer interaction

Teamwork

Punctuality

Dress code adherence

Multitasking

Adaptability

Education

High School Diploma or GED

Job description

Address 435 North Frances Street, Madison, WI, 53703, US

Compensation $16.00 - $18.00/hour

Description

Frank and Andrea’s Team Member

Team Member Role: Team Members are essential to delivering a quality customer experience, support various restaurant functions, and embody our core values. This role requires teamwork, customer service skills, and the ability to maintain a high standard of cleanliness and service in a fast-paced environment.

Essential/Primary Responsibilities:

• Greet customers warmly, take orders accurately, and ensure a positive guest experience.


• Assist in preparing and/or assembling menu items following our standards.


• Maintain a clean and organized work area; follow all health and safety regulations.


• Work closely with team members and supervisors to ensure efficient operations and guest satisfaction.


• Consistently arrive on time for scheduled shifts and maintain dependable attendance.


• Follow all company policies and procedures, including dress code, punctuality, and maintaining a professional appearance.

Secondary Responsibilities:

• Restock items as needed.


• Complete opening/closing duties, including setting up and breaking down workstations for open/close shifts


• Attend bi-annual Staff meetings

Skills:

• Able to interact professionally with customers and team members.


• Strong commitment to being on time and dependable for all scheduled shifts.


• Adhere to the company dress code and maintain a neat and polished appearance at all times.


• Strong ability to work collaboratively and supportively within a team.


• Ability to handle multiple tasks and work efficiently in a busy environment.


• Able to adjust to changing priorities and customer demands.

Physical Demands:

• Ability to stand for extended periods and perform repetitive tasks.


• May require lifting up to 30 lbs.


• Working in a fast-paced environment, particularly during peak hours.

Years of Experience:

• Previous food service or retail experience is preferred but not required.

Education:

• A High School Diploma or GED is preferred.


• Competitive hourly wage.


• Discounted Tonos!

Availability:

• Requires a flexible schedule, including weekends and holidays, to meet business demands.