Franchise Support Coordinator | Remote & Growth

Primrose Schools; Atlanta (GA); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company matching up to 3.5

Dental insurance

Tuition reimbursement 50% for up to 3;

Job summary

Primrose Schools in Atlanta is seeking a Franchise Support Coordinator to provide administrative and operational support for the Franchise Support department. You will coordinate schedules, meetings, communications, records, and department processes while helping ensure a positive experience for franchise owners and internal stakeholders.

You will manage vendor communications, purchase orders, onboarding activities, and document control, ensuring timely follow-up and accurate records.

Qualifications

• Associate degree required; bachelor’s preferred in related field.
• 1+ year of administrative or office support experience.
• Experience in franchise, multi-unit, or professional services is a plus.
• Strong organizational and communication skills; detail-oriented.

Responsibilities

• Coordinate department calendars, meetings, site visits, and events.
• Prepare agendas, capture notes, and distribute follow-ups.
• Support onboarding, vendor communications, and contract admin activities.
• Process purchase orders, invoices, and expense reports.
• Maintain department records and cross-functional documentation.
• Serve as first point of contact for franchise owners and internal inquiries.
• Assist with project tracking, data organization, and status reporting.

Skills

Administrative experience

Organizational skills

Verbal and written communication

Microsoft 365

Education

Associate's degree

Bachelor's degree in Business Administration or Communications

Tools

Microsoft 365 Suite

Outlook

Word

Excel

PowerPoint

Teams

SharePoint

Job description

Primrose Schools in Atlanta is seeking a Franchise Support Coordinator to provide administrative and operational support for the Franchise Support department. You will coordinate schedules, meetings, communications, records, and department processes while helping ensure a positive experience for franchise owners and internal stakeholders.

You will manage vendor communications, purchase orders, onboarding activities, and document control, ensuring timely follow-up and accurate records.