Franchise District Manager - Eastern USA

Oil Authority; Northern (KY); Hybrid; USD 82,000 - 145,000; Full time

Benefits offered by this job

Quarterly bonus program

Medical benefits

401(k) with company match

Paid vacation

Tuition reimbursement

Job summary

TravelCenters of America is seeking a passionate Franchise District Manager to oversee multiple franchise locations. The ideal candidate will lead with a focus on safety and customer experience while ensuring compliance with TA System standards.

This role offers high-level leadership opportunities within a successful franchise model, requiring a minimum of five years in a multi-unit leadership role. With a competitive salary and comprehensive benefits, this is an excellent opportunity for

Qualifications

• 5+ years of experience in a multi-unit leadership role preferred.
• Ability to travel including overnight on occasion.
• A valid driver's license is required.

Responsibilities

• Oversee multiple franchise-owned travel centers within a geographic area.
• Support and assist all franchise locations in the area.
• Monitor key performance indicators for improvement opportunities.

Skills

Leadership

Analytical skills

Communication

Customer-centric thinking

Agility core practices

Conflict Management

Digital Collaboration

Negotiation

Data Analysis

Education

High School Diploma or GED

Associate’s or Bachelor’s degree

Tools

Microsoft Office

POS software

Job description

Job Family Group:

Retail Group

Job Description:

There’s never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

TA Petro is growing its network through its franchise program by offering best-in-class franchise opportunities for TA, Petro and TA Express travel center models.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

Job Summary

The Franchise District Manager is an inspirational leader who oversees multiple franchise-owned travel centers within a designated geographic area, where you will be responsible for supporting, providing leadership and holding franchise partners accountable to agreements and to aid the sites in operating a successful and profitable location. This individual will build and maintain a strong, dynamic leadership team by communicating a clear vision and give direction on the TA System standards. The Franchise District Manager ensures these sites are returning every traveler to the road better than they came!

In this role, you can expect to

• Support, encourage and assist all franchise locations in the designated geographic area.
• Demonstrate a professional, confident demeanor with a high level of character, honesty and integrity.
• Work to achieve company objectives related to safety, franchise growth, site success, quality of service and appearance of the locations.
• Support, encourage and assist the sites in delivering a solid customer experience.
• Support, encourage and assist sites in following the TA System. At random, verify compliance (i.e. by performing site inspections, providing feedback and ensuring corrective actions have taken place.
• Monitor key performance indicators to identify opportunities for improvement and clearly communicate opportunities to site management and principles.
• Assist in monitoring construction or remodeling of new franchise locations to ensure compliance to approved plans and TA Petro standards.
• Assist in opening ceremonies and provide recognition for excellent service standards and activities.
• Coordinate activities with the TA Petro Franchise Team to support, grow, develop and improve the network’s franchise locations.
• Other responsibilities as assigned.

What we’d like to see

• An inspirational leader who sets the example
• High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred
• 5+ years of experience in a multi-unit leadership role preferred with proven positive results
• Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) – able to achieve positive financial results
• Exhibit excellent verbal and written communication skills
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint and understanding of POS software
• Stay current with industry “best practices” by bench marking competitors, reading industry periodicals, proficient in the latest technical procedures/systems/software and government regulations
• Ability to travel (Including overnight on occasion)
• A valid driver's license

With us you’ll enjoy

• Competitive salary and quarterly bonus program
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• A wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office

Our travel centers serve thousands every day. We can "return every traveler to the road better than they came" only by understanding and celebrating individualism. TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Typical Physical Demands

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation.

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

How much do we pay (Base)? $82,000-$145,000

*Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting.

This position is eligible for US Benefits – Select. This position offers paid vacation depending on your years of relevant industry experience and will range from 120-240 hours of vacation per year for full time employees (60-240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Select U.S. Benefits.

We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401K matching program. These benefits include a pension for eligible employees. You may learn more about our generous benefits at Select U.S. Benefits.

As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Select U.S. Benefits.

Why join us

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement:

Up to 75% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is fully remote

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Business process improvement, Commercial Acumen, Communication, Conflict Management, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Leading transformation, market, Negotiation planning and preparation {+ 13 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process,please contact us. If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.