Franchise District Manager - Eastern USA

BP; United States; On-site; USD 95,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Paid vacation and holidays

Tuition reimbursement

Employee discounts

Career growth opportunities

Company training

Job summary

TravelCenters of America is seeking a Franchise District Manager to lead multiple franchise-owned travel centers across a designated region. You will support, guide and hold partners accountable to agreements while driving safe, profitable operations and strong customer experiences.

The role requires a high school diploma (associate/bachelor’s preferred) and 5+ years in multi-unit leadership, with strong P&L and communication skills.

Qualifications

• High School Diploma or GED required; Associate's or bachelor's degree preferred.
• 5+ years of experience in a multi-unit leadership role with proven results.
• Proficient planning and analytical skills with P&L, budget and expenses understanding.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office including Word, Excel, PowerPoint; POS software knowledge.
• Willingness to travel, including overnight stays.

Responsibilities

• Oversee multiple franchise-owned travel centers within a geographic area.
• Provide leadership and hold franchise partners accountable to agreements.
• Support sites in operating profitable locations and achieving safety/objectives.
• Ensure good customer experience and TA System compliance.
• Monitor KPIs and communicate opportunities to site management and leadership.
• Assist in opening new franchise locations and site remodels per standards.
• Coordinate with TA Petro Franchise Team to grow the network.

Skills

Leadership

P&L analysis

Communication

MS Office

Travel

Driver's license

Education

High School Diploma

Associate/Bachelor's preferred

Tools

POS software

Microsoft Office

Job description

Job Family Group:

Retail Group

Job Description:

There's never been a better time to join TravelCenters of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

TA Petro is growing its network through its franchise program by offering best-in-class franchise opportunities for TA, Petro and TA Express travel center models.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA's success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA's future.

Job Summary

The Franchise District Manager is an inspirational leader who oversees multiple franchise-owned travel centers within a designated geographic area, where you will be responsible for supporting, providing leadership and holding franchise partners accountable to agreements and to aid the sites in operating a successful and profitable location. This individual will build and maintain a strong, dynamic leadership team by communicating a clear vision and give direction on the TA System standards. The Franchise District Manager ensures these sites are returning every traveler to the road better than they came!

In this role, you can expect to

• Support, encourage and assist all franchise locations in the designated geographic area.
• Demonstrate a professional, confident demeanor with a high level of character, honesty and integrity.
• Work to achieve company objectives related to safety, franchise growth, site success, quality of service and appearance of the locations.
• Support, encourage and assist the sites in delivering a solid customer experience.
• Support, encourage and assist sites in following the TA System. At random, verify compliance (i.e. by performing site inspections, providing feedback and ensuring corrective actions have taken place.
• Monitor key performance indicators to identify opportunities for improvement and clearly communicate opportunities to site management and principles.
• Assist in monitoring construction or remodeling of new franchise locations to ensure compliance to approved plans and TA Petro standards.
• Assist in opening ceremonies and provide recognition for excellent service standards and activities.
• Coordinate activities with the TA Petro Franchise Team to support, grow, develop and improve the network's franchise locations.
• Other responsibilities as assigned.

What we'd like to see

• An inspirational leader who sets the example
• High School Diploma (or GED) required; Associate's or bachelor's degree preferred
• 5+ years of experience in a multi-unit leadership role preferred with proven positive results
• Proficient planning and analytical skills (i.e. understanding the calculations on the P&L, coverage ratio, budget & expense report, etc.) - able to achieve positive financial results
• Exhibit excellent verbal and written communication skills
• Proficiency in Microsoft Office including Word, Excel, and PowerPoint and understanding of POS software
• Stay current with industry "best practices" by bench marking competitors, reading industry periodicals, proficient in the latest technical procedures/systems/software and government regulations
• Ability to travel (Including overnight on occasion)
• A valid driver\'s license

With us you\'ll enjoy

• Competitive salary and quarterly bonus program
• Medical, dental, vision and life insurance
• 401(k) with a company match
• Paid vacation and holidays
• Tuition reimbursement
• A wide variety of discounts on technology, travel, food and fuel
• Opportunity for growth and advancement with company paid training

Not all benefit plans are available to all team members. For a more comprehensive list of benefits, please visit https://www.ta-petro.com/careers/working-in-our-corporate-office

TravelCenters of America is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless race, color, religion, creed, national or ethnic origin, age, marital status, familial status, ancestry, sex, gender, pregnancy, gender identity or expression, sexual orientation, mental or physical disability, handicap, military service or Veteran status, genetic information or membership in any other category protected by applicable federal, state or local law. At TravelCenters of America, we invite everyone to make themselves at home.

Typical Physical Demands

In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move hea