Franchise Business Consultant (Phoenix, AZ Area)

Hardee's; Phoenix, Northern (AZ, KY); Hybrid; USD 79,000 - 130,000; Full time

Job summary

Hardee's Franchise is seeking a Franchise Business Consultant to support operations in the Phoenix, AZ area. You will lead and coach franchisees across about 60 locations, drive sales, quality, and cost controls, and ensure alignment with corporate standards.

The role requires approximately six years in restaurant operations, a BA/BS degree preferred, and a valid driver’s license with DMV record. Expect ~75% travel, active involvement in strategic planning, training, and restaurant openings.

Qualifications

• Must possess approximately six (6) years of experience and/or education demonstrating knowledge of Restaurant Operations.
• BA/BS Degree preferred.
• Must have a valid Driver’s License and an acceptable DMV report.
• Must have a proven track record of meeting operational goals, building sales and maximizing profits.
• Must be able to set expectations, measure effectiveness, enforce quality standards and meet commitments.
• Must possess strong problem-resolution skills and maintain relationships.
• Must have strong analytical and organizational skills and identify/implement process improvements.

Responsibilities

• Displays leadership and coaches franchisees across ~60 restaurants to meet performance standards.
• Executes the company’s strategic plan and operating standards.
• Conducts operational reviews to identify opportunities and optimize sales and costs.
• Provides support in service standards, product quality control, training, safety and openings.
• Assists with development planning, site approval and kitchen design matters.
• Contributes to training programs and assists with restaurant openings.
• Communicates changes in company specifications and procedures.
• Attends seminars and trainings to stay current with industry trends.
• Participates in meetings, webinars and calls.
• Performs other duties as required.

Skills

Leadership

Coaching

Strategic planning

Analytical skills

Communication

Problem solving

Organizational skills

Confidentiality

Relationship building

Education

BA/BS Degree preferred

Job description

Franchise Business Consultant (Phoenix, AZ Area)

Job Category : Operations

Requisition Number : FRANC004606

• Posted : August 31, 2026
• Full-Time
• Salary Range : $79,000 USD to $130,000 USD

Locations

Showing 1 location

Arizona, USA

Description

ESSENTIAL FUNCTIONS

May perform any or all of the following duties:

• Displays outstanding leadership skills; provides coaching, guidance and development advice to franchisees for approximately 60 franchise restaurants
• Executes the Company’s strategic plan and marketing/operational performance standards
• Conducts operational reviews and evaluations including assisting the franchisees in identifying business opportunities and finding solutions to sales and cost controls
• Provides strategic operational support in the areas of service standards; product quality control; training; safety; sanitation and new restaurant openings
• Assists with restaurant development planning and execution; including sub-market identification; site approval and kitchen design issues
• Aids franchisees’ in developing and executing a systematic training program and provides restaurant opening assistance
• Communicates changes in the Company’s specifications and procedures
• Attends seminars and completes other training to remain current on industry trends
• Participates in company meetings, webinars and conference calls
• Performs other duties and/or special projects as assigned in response to changing business conditions and/or requirements

POSITION QUALIFICATIONS/CORE COMPETENCIES

• Must possess approximately six (6) years of any combination of experience and/or education that demonstrates a commanding knowledge of Restaurant Operations
• BA/BS Degree preferred
• Must have a valid Driver’s License and an acceptable DMV report
• Must have a demonstrated track record of meeting operational goals; standards; building sales and maximizing profits
• Must have the ability to determine expectations, measures effectiveness in processes, enforce quality standards and meet commitments
• Must have excellent problem resolutions skills and the ability to maintain relationships
• Must display strong analytical and organizational skills and have the ability to identify and implement process improvement strategies with positive business results
• Must have strong work ethics and a high level of confidentiality to ensure proper handling of sensitive information

WORK ENVIRONMENT

• Corporate Office fast paced, high volume of activity and a deadline driven environment

PHYSICAL DEMANDS

• Sitting for extended periods of time, using telephone, typing and/or operating a computer and/or mouse
• Travels as needed approximately seventy-five (75) %

THE COMPANY RETAINS THE RIGHT TO CHANGE OR ASSIGN OTHER DUTIES TO THIS POSITION AS DEEMED APPROPRIATE WITH OR WITHOUT NOTICE.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.