Franchise Business Consultant

Primrose Schools; Phoenix (AZ); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Commission or bonuses

50% tuition reimbursement for up to 3 

Health, dental and vision insurance

401k with company matching

Life insurance

Employee Assistance Program

Flexible work from home options

Job summary

Primrose Schools seeks a Franchise Business Consultant to partner with Franchise Owners and school leaders, driving enrollment growth and operational excellence. You will guide strategic planning, provide holistic support across education, operations and marketing, and ensure adherence to brand standards.

Ideal candidates bring 5+ years of multi-unit management experience in franchising or early childcare, and strong skills in stakeholder engagement and data-driven decision making.

Qualifications

• Bachelor’s degree in early childhood education, business or related field preferred.
• 5+ years’ experience in multi-unit management.
• Experience with franchising and early childcare.
• Firm understanding of State and National Accreditation and State Childcare Licensing rules and regulations preferred.
• Proven track record of driving performance and delivering measurable results.
• Proficiency in Microsoft Office Suite.
• Ability to navigate conflict and difficult conversations and influence without authority.
• Ability to tackle projects with a high degree of autonomy.

Responsibilities

• Build and nurture consultative relationships with Franchise Owners and school leaders, fostering trust, collaboration, and shared accountability for performance and results.
• Provide holistic support across enrollment and marketing, business management, education, and operations, leveraging data, best practices, and network insights to drive continuous improvement.
• Analyze school performance metrics and quality indicators, and partner with school leadership to develop and implement actionable plans for growth, improvement, and sustained performance.
• Facilitate strategic planning and goal-setting conversations with Franchise Owners, ensuring alignment with Primrose’s mission, premium brand standards, and business objectives.
• Coach and mentor Franchise Owners and school leaders on effective practices related to enrollment growth, financial management, curriculum implementation, and staff development.
• Conduct quality assurance and Service Excellence Assurance activities, documenting strengths and opportunities through action plans and following up to ensure consistent execution of Primrose brand standards.
• Serve as the first point of contact for operational challenges, brand non-compliance, reportable incidents, and school issues, guiding schools through resolution with empathy, professionalism, and care.
• Collaborate with regional team members, cross-functional partners, vendors, and regulatory agencies to deliver integrated support, ensure compliance, and share insights that strengthen the broader network.
• Ability to travel up to 80% of the time.

Skills

Franchise management

Multi-unit management

Stakeholder engagement

Data-driven decision making

Enrollment growth

Education

Bachelor’s degree in early childhood education, business or related field

Tools

Microsoft Office Suite

Job description

Benefits

• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Dental insurance

FRANCHISE BUSINESS CONSULTANT

What a Difference

At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. Primrose provides a life-changing early learning experience for children and their families. We believe who children become is as important as what they know. We believe who YOU are is as important as what you know. We make every effort to ensure everyone feels they belong in our Primrose community. Our commitment to Belongingness means we seek similarities and respect differences in our unique backgrounds, life experiences and perspectives.

What You Will Do

• Build and nurture consultative relationships with Franchise Owners and school leaders, fostering trust, collaboration, and shared accountability for performance and results
• Provide holistic support across enrollment and marketing, business management, education, and operations, leveraging data, best practices, and network insights to drive continuous improvement
• Analyze school performance metrics and quality indicators, and partner with school leadership to develop and implement actionable plans for growth, improvement, and sustained performance
• Facilitate strategic planning and goal-setting conversations with Franchise Owners, ensuring alignment with Primrose’s mission, premium brand standards, and business objectives
• Coach and mentor Franchise Owners and school leaders on effective practices related to enrollment growth, financial management, curriculum implementation, and staff development
• Conduct quality assurance and Service Excellence Assurance activities, documenting strengths and opportunities through action plans and following up to ensure consistent execution of Primrose brand standards
• Serve as the first point of contact for operational challenges, brand non-compliance, reportable incidents, and school issues, guiding schools through resolution with empathy, professionalism, and care
• Collaborate with regional team members, cross-functional partners, vendors, and regulatory agencies to deliver integrated support, ensure compliance, and share insights that strengthen the broader network
• Ability to travel up to 80% of the time

Who We Are Looking For

• Bachelor’s degree in early childhood education, business or related field preferred
• 5+ years’ experience in multi-unit management
• Experience with franchising and early childcare
• Firm understanding of State and National Accreditation and State Childcare Licensing rules and regulations preferred
• Proven track record of driving performance and delivering measurable results
• Proficiency in Microsoft Office Suite
• Ability to navigate conflict and difficult conversations and influence without authority
• Ability to tackle projects with a high degree of autonomy
• Problem-solver who uses time effectively and efficiently

What You Will Get

• Commission or bonuses based on personal and company performance
• 50% tuition reimbursement for up to three children at any Primrose Schools
• Full-time team members are eligible for health, dental and vision insurance
• 401k with company matching up to 3.5% and life insurance
• Employee Assistance Program

Flexible work from home options available.