Franchise Growth & Operations Advisor - Remote

Primrose School Franchising; United States; Hybrid; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

401(k) matching

Dental insurance

Flexible work from home

Job summary

Primrose School Franchising is seeking a Franchise Business Consultant to advise and support Franchise Owners across enrollment, operations, and education. You will partner with school leadership to deliver premier early education and service excellence within the Primrose network.

You will collaborate with regional teams and drive continuous improvement, traveling up to 80% to provide hands-on guidance, coaching, and strategic planning across multiple locations.

Qualifications

• Bachelor’s degree in early childhood education, business or related field preferred.
• 5+ years’ experience in multi-unit management.
• Experience with franchising and early childcare.
• Knowledge of State and National Accreditation and State Childcare Licensing rules preferred.
• Proven track record of driving performance and delivering results.

Responsibilities

• Build and nurture consultative relationships with Franchise Owners and school leaders, fostering trust and accountability.
• Provide holistic support across enrollment and marketing, business management, education, and operations.
• Analyze school performance metrics and develop actionable growth plans with school leadership.
• Facilitate strategic planning and goal-setting conversations with Franchise Owners aligning with brand standards.
• Coach Franchise Owners on enrollment growth, financial management, curriculum, and staff development.
• Conduct quality assurance and Service Excellence activities, documenting strengths and opportunities.
• Serve as first point of contact for operational challenges and brand non-compliance, guiding resolution.
• Collaborate with regional teams, vendors, and regulators to deliver integrated support and share insights.
• Travel up to 80% of the time.

Skills

Relationship building

Franchise experience

Client advisory

Microsoft Office

Conflict resolution

Education

Bachelor’s degree in early childhood education or related field

Tools

Microsoft Office Suite

Job description

Benefits:

• Health insurance
• Paid time off
• 401(k)
• 401(k) matching
• Dental insurance

FRANCHISE BUSINESS CONSULTANT

WHAT A DIFFERENCE

At Primrose, our mission - to forge a path that leads to a brighter future for all children - is why we do what we do each day. Primrose provides a life-changing early learning experience for children and their families. We believe who children become is as important as what they know.

We believe who YOU are is as important as what you know. We make every effort to ensure everyone feels they belong in our Primrose community. Our commitment to Belongingness means we seek similarities and respect differences in our unique backgrounds, life experiences and perspectives.

WHAT YOU WILL DO

As the Franchise Business Consultant, you will advise and support Franchise Owners through a consultative approach to help them achieve and exceed strategic goals. You will serve as a trusted partner to school leadership, ensuring the delivery of premier early education, trusted care, and service excellence across the Primrose network.

• Build and nurture consultative relationships with Franchise Owners and school leaders, fostering trust, collaboration, and shared accountability for performance and results
• Provide holistic support across enrollment and marketing, business management, education, and operations, leveraging data, best practices, and network insights to drive continuous improvement
• Analyze school performance metrics and quality indicators, and partner with school leadership to develop and implement actionable plans for growth, improvement, and sustained performance
• Facilitate strategic planning and goal-setting conversations with Franchise Owners, ensuring alignment with Primrose’s mission, premium brand standards, and business objectives
• Coach and mentor Franchise Owners and school leaders on effective practices related to enrollment growth, financial management, curriculum implementation, and staff development
• Conduct quality assurance and Service Excellence Assurance activities, documenting strengths and opportunities through action plans and following up to ensure consistent execution of Primrose brand standards
• Serve as the first point of contact for operational challenges, brand non-compliance, reportable incidents, and school issues, guiding schools through resolution with empathy, professionalism, and care
• Collaborate with regional team members, cross-functional partners, vendors, and regulatory agencies to deliver integrated support, ensure compliance, and share insights that strengthen the broader network
• Ability to travel up to 80% of the time

WHO WE ARE LOOKING FOR

• Bachelor’s degree in early childhood education, business or related field preferred
• 5+ years’ experience in multi-unit management
• Experience with franchising and early childcare
• Firm understanding of State and National Accreditation and State Childcare Licensing rules and regulations preferred
• Proven track record of driving performance and delivering measurable results
• Proficiency in Microsoft Office Suite
• Ability to navigate conflict and difficult conversations and influence without authority
• Ability to tackle projects with a high degree of autonomy
• Problem-solver who uses time effectively and efficiently

WHAT YOU WILL GET

• Commission or bonuses based on personal and company performance
• 50% tuition reimbursement for up to three children at any Primrose Schools
• Full-time team members are eligible for health, dental and vision insurance
• 401k with company matching up to 3.5% and life insurance
• Employee Assistance Program

Flexible work from home options available.