Franchise Area Manager

Vitality Bowls Buford; San Ramon (CA); On-site; USD 50,000 - 65,000; Full time

Job summary

Vitality Bowls is seeking an Franchise Area Manager to lead multiple stores in the Danville area, driving sales growth and operational excellence. The role requires managing P&L, coaching franchisees, and ensuring brand standards, food safety, and customer service. Will oversee marketing, labor, COGS, and real estate aspects for openings and growth.

Flexibility in travel is required, with availability for weekends, nights, and holidays to support grand openings and ongoing operations.

Qualifications

• Strong understanding of a P&L and ability to execute action plans with franchisees to correct P&L line items.

Responsibilities

• Lead and manage multiple Vitality Bowls locations in the Danville area; achieve sales and budget targets; drive customer service and brand standards.
• Coach, develop and support management teams; ensure food quality, safety and allergen compliance.
• Oversee marketing programs, labor and COGS management, inventory, and real estate considerations for store openings and remodels.
• Coordinate franchise store openings, inspections and performance reviews; travel as needed (1 week per month to 2 weeks per year).
• Maintain communication with franchisees, provide guidance, and drive profitability.

Skills

Leadership

P&L understanding

Sales growth

Customer service

Communication

Time management

Travel readiness

Job description

Franchise Area Manager Job Description And Overview:

Job Description

In 2011 Vitality Bowls was created in northern California from a commitment to provide healthy, high quality superfoods, smoothies, acai bowls and hand-crafted juices to communities throughout the US. The company is fast paced, exciting and has grown to over 70 stores. The company has an amazing opportunity with benefits for a Franchise Area Manager whose primary role will be to provide leadership and management of multiple Vitality Bowl locations in the Danville area; ensure achievement of restaurant sales and budgetary targets; drive and deliver exceptional customer service; establish and maintain operational standards in compliance with federal, state and local laws, including food quality, food safety, and restaurant safety; preserve brand integrity of restaurant facilities; establish and maintain performance standards; and coach, develop and support management team members. The Franchise Area Manager’s overall focus is to increase average unit volume of sales and control costs; and drive operations excellence.

Job Description Overview

• Understanding all aspects of opening a Vitality Bowls Franchise store
• Strong understanding of a P&L and ability to execute action plans with franchisees to correct P&L line items that fall outside the proven matrix Vitality Bowls suggests.
• Implement and ongoing management of marketing program and help franchisees to grow their business.
• Full understanding of Labor and COGS management and ability to help franchisees control their costs.
• Order management, knowing the importance of the process how our distribution chain works to placing orders to control inventory levels
• Understanding the culture and brand of Vitality Bowls to be able to convey to franchisees.
• Understanding of allergen safety and being able to present to franchisees in a manner that this is a cornerstone of the business model.
• Management of food product quality and being able to teach non-cross contact ideals in our kitchens.
• Practice clear and effective communication with franchisees being able to effectively support them and direct them to profitability.
• Having knowledge of real estate selection to store build out implementation.
• Knowledge in social media marketing.
• Full understanding of Vitality Bowls Grand Opening plan and execution.

Ability to execute time management to perform daily, weekly and monthly tasks such as:

o Executing weekly/bi-weekly, monthly franchisee calls.

o Writing monthly reports reflecting P&L’s and plan on where improvements can be made.

o Performing corporate assigned task to help build and improve franchise operations.

• Ability to execute franchise store inspections and give fair and accurate assessments.
• Have a flexible schedule for traveling that can be a minimum of 1 week per month up to two weeks per calendar year solely to perform franchise store grand openings.
• Open availability to work weekends, nights, and holidays.
• Be able to teach, guide and mentor the same daily, weekly and monthly manager task as follows:

Corp Store HR Job Responsibilities:

• Management of Career Pug and Paychecks
• Creating and Updating Job Postings
• Hiring
• Training
• Onboarding
• Invoice logs
• Assisting in Local Store Marketing
• Monitoring Yelp
• Monitoring Punchh
• Assist with Month End Inventory at each Corp as schedule permits and is needed

Job Type: Full-time

Compensation: 50K - 65K

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards and Expectations:

Be Friendly and Fast-

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff -

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being “fitness and nutritionally minded” will help you understand your customer
• Develop a good understanding of each ingredient’s nutritional values
• Deliver a perfect meal item every time.

The “One Team” Theme -

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

Show Pride in Your Work-

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactionswith careful consideration.
• Do your best and strive for excellence in everything you do.

I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.

Everyone who works here is so fun and supportive. It is a great environment to work at. The owners are fun to be around and always open to new suggestions on how things can run smoothly.