Franchise Area Manager

Vitality Bowls California; San Ramon (CA); On-site; USD 90,000 - 150,000; Full time

Job summary

A prominent health-focused food company in San Ramon, California, seeks a Franchise Area Manager to provide leadership for multiple locations. The successful candidate will drive restaurant performance, ensuring operational standards are met while enhancing customer service and brand integrity. Responsibilities include managing sales targets, training franchisees, and conducting store inspections. Candidates should demonstrate strong leadership and communication skills along with a comprehensive understanding of operational management. A full-time position with ample benefits is offered.

Qualifications

• Strong understanding of labor and cost of goods sold management.
• Ability to execute franchise store inspections.
• Knowledge in social media marketing.
• Knowledge of marketing programs and local store marketing.
• Travel flexibility for franchise openings and site visits.

Responsibilities

• Lead multiple franchise locations to ensure sales targets are met.
• Manage franchisee training, onboarding, and support.
• Maintain operational standards and brand integrity.
• Coordinate real estate selection and store openings.
• Lead franchise store inspections and performance reviews.
• Provide HR support including hiring and onboarding.

Skills

Leadership

Customer service

P&L management

Communication

Brand management

Time management

Franchise operations

Communication

Travel flexibility

Team coaching

Job description

Franchise Area Manager Job Description And Overview:

Job Description

In 2011 Vitality Bowls was created in northern California from a commitment to provide healthy, high quality superfoods, smoothies, acai bowls and hand-crafted juices to communities throughout the US. The company is fast paced, exciting and has grown to over 70 stores. The company has an amazing opportunity with benefits for a Franchise Area Manager whose primary role will be to provide leadership and management of multiple Vitality Bowl locations in the Danville area; ensure achievement of restaurant sales and budgetary targets; drive and deliver exceptional customer service; establish and maintain operational standards in compliance with federal, state and local laws, including food quality, food safety, and restaurant safety; preserve brand integrity of restaurant facilities; establish and maintain performance standards; and coach, develop and support management team members. The Franchise Area Manager’s overall focus is to increase average unit volume of sales and control costs; and drive operations excellence.

Job Description Overview

• Understanding all aspects of opening a Vitality Bowls Franchise store
• Strong understanding of a P&L and ability to execute action plans with franchisees to correct P&L line items that fall outside the proven matrix Vitality Bowls suggests.
• Implement and ongoing management of marketing program and help franchisees to grow their business.
• Full understanding of Labor and COGS management and ability to help franchisees control their costs.
• Order management, knowing the importance of the process how our distribution chain works to placing orders to control inventory levels
• Understanding the culture and brand of Vitality Bowls to be able to convey to franchisees.
• Understanding of allergen safety and being able to present to franchisees in a manner that this is a cornerstone of the business model.
• Management of food product quality and being able to teach non-cross contact ideals in our kitchens.
• Practice clear and effective communication with franchisees being able to effectively support them and direct them to profitability.
• Having knowledge of real estate selection to store build out implementation.
• Knowledge in social media marketing.
• Full understanding of Vitality Bowls Grand Opening plan and execution.

Ability to execute time management to perform daily, weekly and monthly tasks such as:

o Executing weekly/bi-weekly, monthly franchisee calls.

o Writing monthly reports reflecting P&L’s and plan on where improvements can be made.

o Performing corporate assigned task to help build and improve franchise operations.

• Ability to execute franchise store inspections and give fair and accurate assessments.
• Have a flexible schedule for traveling that can be a minimum of 1 week per month up to two weeks per calendar year solely to perform franchise store grand openings.
• Open availability to work weekends, nights, and holidays.
• Be able to teach, guide and mentor the same daily, weekly and monthly manager task as follows:

Corp Store HR Job Responsibilities:

• Management of Career Pug and Paychecks
• Creating and Updating Job Postings
• Hiring
• Training
• Onboarding
• Invoice logs
• Assisting in Local Store Marketing
• Monitoring Yelp
• Monitoring Punchh
• Assist with Month End Inventory at each Corp as schedule permits and is needed

Job Type: Full-time

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards and Expectations:

Be Friendly and Fast-

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff -

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being “fitness and nutritionally minded” will help you understand your customer
• Develop a good understanding of each ingredient’s nutritional values
• Deliver a perfect meal item every time.

The “One Team” Theme -

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

Show Pride in Your Work-

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactionswith careful consideration.
• Do your best and strive for excellence in everything you do.