Framing Studio Associate: Custom Frames & Customer Service

Michaels; City of Syracuse (NY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

Michaels in Syracuse-Camillus, NY is seeking a retail team member to help customers create custom framing solutions and keep the store welcoming and organized. You will assist shoppers, process framing orders, and maintain a clean, merchandised environment.

This role emphasizes friendly service, adherence to SOPs, basic computer tasks, stocking, cash handling, and omni-channel support to ensure a smooth shopping experience.

Qualifications

• Basic computer skills required.
• Basic measuring skills required.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and company policies; ensure compliance and standards.
• Build relationships with customers using framing solutions and support Omni-channel processes.
• Complete framing orders accurately and on time.
• Maintain the ready-made frame department and assigned areas.
• Deliver friendly customer service and maintain a well merchandised, in-stock store.
• Support shrink and safety programs.
• Assist with truck unloading and stocking.
• Operate cash register and handle cash to standards.

Skills

basic computer skills

basic measuring skills

framing equipment operation

glass cutter operation

Tools

framing equipment

glass cutter

Job description

Michaels in Syracuse-Camillus, NY is seeking a retail team member to help customers create custom framing solutions and keep the store welcoming and organized. You will assist shoppers, process framing orders, and maintain a clean, merchandised environment.

This role emphasizes friendly service, adherence to SOPs, basic computer tasks, stocking, cash handling, and omni-channel support to ensure a smooth shopping experience.