Framing Specialist - Customer Experience

Michaels; Dublin (CA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k) with employer match

Medical coverage

Dental coverage

Vision coverage

Telemedicine services

Tuition assistance

Employee discounts

Job summary

Michaels is seeking a Store Associate in a busy Bay-Dublin framing department. You will build relationships with customers, help them find the right framing solutions, and ensure orders are completed accurately and on time.

Responsibilities include maintaining the framing department, handling cash, supporting omni-channel processes, and following SOPs. The role requires basic computer skills, measuring, and experience in a retail environment.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.
• Retail experience and customer service experience preferred.

Responsibilities

• Build relationships with customers by creating framing solutions and helping them shop the store.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready-made frame department and other areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers locate products and provide solutions.
• Acknowledge customers, assist with omni-channel processes, and operate the cash register with accurate cash handling.
• Follow SOPs and company programs; support shrink and safety programs.
• Assist with truck unloading and stocking to meet truck standards and budgets.

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

Michaels is seeking a Store Associate in a busy Bay-Dublin framing department. You will build relationships with customers, help them find the right framing solutions, and ensure orders are completed accurately and on time.

Responsibilities include maintaining the framing department, handling cash, supporting omni-channel processes, and following SOPs. The role requires basic computer skills, measuring, and experience in a retail environment.