Framing Specialist — Create Custom Frames & Delight Customers

Michaels of Canada; Novi (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Michaels Novi, MI is seeking a Store Associate to assist customers, help them find framing products, and maintain a clean, inviting store environment. You will process sales at the register, support framing orders, and ensure shelves are stocked and merchandised.

The role involves nights, weekends, and early hours, with emphasis on friendly service and accurate order fulfillment. Retail experience is preferred; basic computer and measuring skills are required to perform daily tasks and framing

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Adhere to SOPs and company programs to ensure compliance and uphold standards.
• Assist customers in finding products and creating custom framing solutions.
• Complete framing orders accurately and on time.
• Maintain the ready-made frame department and related areas.
• Provide friendly customer service and help customers shop in-store.
• Follow SOPs and company programs; support shrink and safety programs.
• Interact positively with customers and colleagues; represent the brand well.
• Assist with truck unloading and stocking; ensure truck standards and safety.
• Operate cash register and handle cash to standard.
• Acknowledge customers, locate products, and provide solutions.
• Assist with omni-channel processes.
• Other duties as assigned.

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

Michaels Novi, MI is seeking a Store Associate to assist customers, help them find framing products, and maintain a clean, inviting store environment. You will process sales at the register, support framing orders, and ensure shelves are stocked and merchandised.

The role involves nights, weekends, and early hours, with emphasis on friendly service and accurate order fulfillment. Retail experience is preferred; basic computer and measuring skills are required to perform daily tasks and framing