Framing Designer & Customer Experience Pro

Michaels; Cumming (GA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

401(k) with employer match

Job summary

Michaels at ATL-CUMMING, GA is hiring a Store Associate to build relationships with customers and help them create framing solutions. You’ll assist shoppers, operate the cash register, and maintain a safe, clean, and well-merchandised store.

This role emphasizes friendly service, accurate stocking, and participation in Omni channel processes. Previous retail experience is preferred, and you’ll contribute to a positive team environment while following SOPs and safety guidelines.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate framing equipment and glass cutter.
• Retail experience preferred.
• Experience selling products and/or services to customers.

Responsibilities

• Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards.
• Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions. deliver sales and production results
• Complete framing orders with a high degree of quality and on time
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop
• Follow Standard Operating Procedures (SOPs) and Company programs
• Support shrink and safety programs
• Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization’s vision and values; projects a positive image and serves as a role model for others
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget
• Operate cash register and execute cash handling to standards
• Acknowledge customers, help locate product and provide solutions
• Assist with Omni channel processes

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

Michaels at ATL-CUMMING, GA is hiring a Store Associate to build relationships with customers and help them create framing solutions. You’ll assist shoppers, operate the cash register, and maintain a safe, clean, and well-merchandised store.

This role emphasizes friendly service, accurate stocking, and participation in Omni channel processes. Previous retail experience is preferred, and you’ll contribute to a positive team environment while following SOPs and safety guidelines.