Framing & Customer Experience Specialist

The Michael's Companies; Woodbury (MN); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Job summary

The Michaels Companies Inc. in Woodbury, MN seeks a Store Associate to build customer relationships and help customers shop for custom framing solutions. You will contribute to a well‑merchandised, in‑stock store and support a safe, clean environment.

You will follow SOPs, operate the cash register, assist with Omni‑channel processes, and participate in truck unloading and stocking to ensure timely, accurate framing orders. Nights, weekends, and early mornings are required.

Qualifications

• Basic computer skills required.
• Basic measuring skills required.
• Ability to operate framing equipment and glass cutter.

Responsibilities

• Deliver sales and production results.
• Complete framing orders with a high degree of quality and on time.
• Maintain the ready made frame department and other assigned areas including SISO and Directed Replenishment.
• Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
• Follow Standard Operating Procedures (SOPs) and Company programs; support shrink and safety programs.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; projects a positive image and serves as a role model for others.
• Participate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budget.
• Operate cash register and execute cash handling to standards.
• Acknowledge customers, help locate product and provide solutions.
• Assist with Omni channel processes.
• Other duties as assigned.

Skills

Basic computer skills

Basic measuring skills

Tools

Framing equipment

Glass cutter

Job description

The Michaels Companies Inc. in Woodbury, MN seeks a Store Associate to build customer relationships and help customers shop for custom framing solutions. You will contribute to a well‑merchandised, in‑stock store and support a safe, clean environment.

You will follow SOPs, operate the cash register, assist with Omni‑channel processes, and participate in truck unloading and stocking to ensure timely, accurate framing orders. Nights, weekends, and early mornings are required.