Framing & Customer Experience Specialist

Michaels of Canada; Silva-De-Amor (MD); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) with match

Medical coverage

Tuition assistance

Job summary

The Michaels Companies Inc. is seeking a team-oriented associate to support framing operations in our retail store in the United States. You will complete custom framing orders, maintain the framing department, and assist customers with their needs while upholding company SOPs.

Responsibilities include cash handling, stocking, omni-channel support, and adherence to safety programs. This role requires flexibility for nights, weekends, and early mornings in a public retail setting.

Qualifications

• basic computer skills
• basic measuring skills
• ability to operate the framing equipment and glass cutter
• if you need help performing these functions of your job, contact supervisor to engage in interactive process and accommodation

Responsibilities

• Adhere to SOPs and Company programs
• build relationships with customers while creating Custom Framing solutions
• Complete framing orders with high quality and on time
• Maintain the ready made frame department and other areas including SISO and Directed Replenishment
• Deliver friendly customer service and help customers find what they need
• Follow SOPs and Company programs
• Support shrink and safety programs
• Interact positively and professionally with others and model company values
• Participate in truck unload and stocking to meet standards and budget
• Operate cash register and cash handling to standards
• Assist with Omni channel processes

Job description

The Michaels Companies Inc. is seeking a team-oriented associate to support framing operations in our retail store in the United States. You will complete custom framing orders, maintain the framing department, and assist customers with their needs while upholding company SOPs.

Responsibilities include cash handling, stocking, omni-channel support, and adherence to safety programs. This role requires flexibility for nights, weekends, and early mornings in a public retail setting.