Fragrance Concierge & Customer Experience Specialist

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 26,000 - 36,000; Part time

Job summary

Belk, Inc. & Belk eCommerce LLC. seeks a Seasonal Fragrance Associate to drive sales and deliver exceptional customer experiences. You will build client relationships, demonstrate products, and offer personalized fragrance recommendations across multiple brands.

The role requires enthusiasm for fragrance and beauty, a competitive drive, and confidence to excel in a fast-paced retail environment. Flexible scheduling and teamwork are essential in our store culture.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to take ownership of assigned tasks and contribute to store success.
• Self-directed and able to work with minimal supervision in a deadline-driven environment.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.

Responsibilities

• Demonstrate ownership and initiative to achieve store objectives and metrics.
• Create memorable store experiences by building relationships with customers, vendors, and community.
• Provide tailored product advice and recommended fragrances to meet client needs.
• Execute promotions and events and drive sales through customer outreach.
• Provide seamless omnichannel experience by communicating inventory and product details.

Skills

Customer service

Ownership

Communication

Tech Savvy

Job description

Belk, Inc. & Belk eCommerce LLC. seeks a Seasonal Fragrance Associate to drive sales and deliver exceptional customer experiences. You will build client relationships, demonstrate products, and offer personalized fragrance recommendations across multiple brands.

The role requires enthusiasm for fragrance and beauty, a competitive drive, and confidence to excel in a fast-paced retail environment. Flexible scheduling and teamwork are essential in our store culture.