Fragrance & Beauty Sales Specialist — In-Store & Digital

Nordstrom, Inc.; Charlotte (NC); On-site; USD 26,000 - 27,000; Part time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Merchandise Discount

EAP Resources

Job summary

Nordstrom Beauty in Charlotte seeks a passionate beauty enthusiast to create personalized experiences, perform makeup applications and skincare analyses, and drive sales for luxury brands. You will engage customers, build loyalty, and stay current with beauty trends to deliver exceptional service both in-store and online.

Role emphasizes teamwork, flexible scheduling including evenings/weekends, and ongoing training.

Qualifications

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals, with interest in using networking and technology.
• The ability to work a flexible schedule based on business needs, including evenings and weekends.

Responsibilities

• Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for all customers.
• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools.
• Book appointments and drive sales for in-store Beauty events and services.
• Keep department customer-ready through organization and cleanliness.
• Keep up with the latest beauty trends, products, and industry knowledge through trainings provided by Nordstrom and brand partners.
• Manage sales, refunds, exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Skills

Customer service

Beauty trends

Makeup application

Skincare

Team collaboration

Sales goals

Digital selling

Appointments

Nordstrom Rewards

Tools

Text & Social media

Job description

Nordstrom Beauty in Charlotte seeks a passionate beauty enthusiast to create personalized experiences, perform makeup applications and skincare analyses, and drive sales for luxury brands. You will engage customers, build loyalty, and stay current with beauty trends to deliver exceptional service both in-store and online.

Role emphasizes teamwork, flexible scheduling including evenings/weekends, and ongoing training.