Fragrance & Beauty Advisor: Luxury Client Experience

CHANEL

Santa Clara (CA)

On-site

USD 34,440,000 - 42,568,000

Full time

6 days ago

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Benefits offered by this job

Wellbeing days and wellbeing resources

Parental leave & fertility support

Generous paid time off (PTO)

401K and financial incentives

Comprehensive health benefits

Job summary

CHANEL in Santa Clara, CA is seeking a Fragrance & Beauty Advisor to be the brand ambassador, delivering exceptional service and building lasting client relationships. You will lead by example, upholding CHANEL standards, and contributing to sales targets through in-store and online experiences with a strong omni-channel mindset.

The role requires passion for CHANEL, emotional intelligence, and the ability to create extraordinary experiences for both internal and external clients.

Qualifications

Provide superior service to every client through CHANEL service ritual.
Deepen client relationships and loyalty through personal connection and trust.
Contribute to sales targets using product, services, and data capture to loyalize clients.

Responsibilities

Provide superior service to every client through the CHANEL service ritual.
Deepen client relationships and loyalty through personal connection and building trust.
Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application daily.
Uphold an omni-channel mindset for seamless in-store and online experiences.

Skills

Customer service

Sales

Relationship building

Multichannel service

Job description

The role requires passion for CHANEL, emotional intelligence, and the ability to create extraordinary experiences for both internal and external clients.

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