Fragrance Advisor - Flexible Schedule & Customer Experience

Belk, Inc.; Raleigh (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Belk, Inc. in Raleigh seeks a Fragrance Advisor to deliver an exceptional customer experience through product demonstrations and personalized recommendations across fragrance brands.

You will build client relationships, support promotions, and maintain visual merchandising standards while using omni-channel tools to access inventory and product details. This hourly role requires enthusiasm for fragrance trends and strong communication with customers.

Qualifications

• Excellent customer service and a drive to meet store objectives.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Strong communication skills and comfort with technology and devices.

Responsibilities

• Demonstrate ownership and accountability to achieve store objectives and metrics.
• Create memorable store experiences through relationships with team, vendors, customers, and community.
• Build loyalty with clienteling, tailored product advice, and recommendations.
• Execute promotions, events, and customer outreach to drive sales.
• Provide omni-channel experiences using inventory and product details.
• Develop product knowledge and suggestive selling through training tools and feedback.
• Merchandise and replenish products, maintain visuals and hygiene standards per directives.
• Contribute to a positive store culture, share knowledge, and celebrate achievements.
• Support store operations and adapt to changing circumstances as needed.
• Assist with store fulfillment and asset protection, following safety guidelines.

Skills

Customer service

Sales

Product demos

Clienteling

Communication

Tech-savvy

Flexible schedule

Teamwork

Visual merchandising

Job description

Belk, Inc. in Raleigh seeks a Fragrance Advisor to deliver an exceptional customer experience through product demonstrations and personalized recommendations across fragrance brands.

You will build client relationships, support promotions, and maintain visual merchandising standards while using omni-channel tools to access inventory and product details. This hourly role requires enthusiasm for fragrance trends and strong communication with customers.