FPR Specialist

the LEGO Group; Richmond (VA); On-site; Confidential; Full time

Benefits offered by this job

Family Care Leave

Life & Disability Insurance

Headspace App

Colleague Discount

Bonus Program

Hybrid Office Policy

Job summary

The LEGO Group in Richmond, VA is seeking a Quality/Operations Support specialist to execute the First Production Release (FPR) for Packing, align with global and local quality standards, and coordinate sample movement.

You will maintain sample lists, document shipments, support data collection, and collaborate with Packing, Production, Engineering, and QEHS teams. Entry-level candidates with strong attention to detail are welcome; a high school diploma is required.

Qualifications

• Basic knowledge of quality processes and documentation control.
• Proficiency in Microsoft Office including Excel, Outlook, and Word.
• Experience with SAP or similar ERP systems preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Must meet vision and color differentiation requirements.

Responsibilities

• Execute and coordinate the First Production Release (FPR) process for Packing in accordance with global and local quality standards.
• Maintain and update daily sample collection lists and verify physical sample collection.
• Prepare, document, and coordinate shipment of samples to internal and external stakeholders.
• Generate required system transactions and documentation to support sample movement and traceability.
• Complete, file, and maintain all FPR documentation in SharePoint and other applicable systems.
• Identify deviations during FPR activities, initiate corrective actions, and support follow-up to closure.

Skills

Quality processes

Documentation control

Microsoft Office

SAP

Organizational skills

Attention to detail

Multi-priority management

Vision & color differentiation

Education

High school diploma or equivalent

Technical certification or associate degree

Tools

Excel

Outlook

Word

SAP

Job description

Key Responsibilities

• Execute and coordinate the First Production Release (FPR) process for Packing in accordance with global and local quality standards.
• Maintain and update daily sample collection lists and verify physical sample collection.
• Prepare, document, and coordinate shipment of samples to internal and external stakeholders.
• Generate required system transactions and documentation to support sample movement and traceability.
• Complete, file, and maintain all FPR documentation in SharePoint and other applicable systems.
• Identify deviations during FPR activities, initiate corrective actions, and support follow-up to closure.

Job Description

Key Responsibilities

• Execute and coordinate the First Production Release (FPR) process for Packing in accordance with global and local quality standards.
• Maintain and update daily sample collection lists and verify physical sample collection.
• Prepare, document, and coordinate shipment of samples to internal and external stakeholders.
• Generate required system transactions and documentation to support sample movement and traceability.
• Complete, file, and maintain all FPR documentation in SharePoint and other applicable systems.
• Identify deviations during FPR activities, initiate corrective actions, and support follow-up to closure.

First Production Release (Primary Focus)

• Execute and coordinate the First Production Release (FPR) process for Packing in accordance with global and local quality standards.
• Maintain and update daily sample collection lists and verify physical sample collection.
• Prepare, document, and coordinate shipment of samples to internal and external stakeholders.
• Generate required system transactions and documentation to support sample movement and traceability.
• Complete, file, and maintain all FPR documentation in SharePoint and other applicable systems.
• Identify deviations during FPR activities, initiate corrective actions, and support follow-up to closure.

Quality Support and Data Collection

• Support Quality Engineers with data collection, monitoring of production runs, and measurement of production samples.
• Participate in evaluations of first products and confirm alignment with defined quality standards.
• Support quality reviews related to new product introductions, transfers, and changes.

Collaboration and Continuous Improvement

• Collaborate cross-functionally with Packing, Production, Engineering, and QEHS teams to ensure smooth and compliant product releases.
• Communicate FPR status, risks, and issues clearly to relevant stakeholders. Support continuous improvement initiatives related to FPR execution, documentation accuracy, and process effectiveness.
• Perform additional duties as assigned to support QEHS and operational needs.

Qualifications

Experience

• One to two years of experience in manufacturing, quality, or operations support roles.
• Experience supporting inspections, sample handling, pilot runs, or new product introductions is preferred but not required.
• Entry-level candidates with strong attention to detail and interest in a Quality or QEHS career path will be considered.

Education

• High school diploma or equivalent required.
• Technical certification or associate degree preferred.

Technical And Professional Skills

• Basic knowledge of quality processes and documentation control.
• Proficiency in Microsoft Office including Excel, Outlook, and Word.
• Experience with SAP or similar ERP systems preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Must meet vision and color differentiation requirements.

Soft Skills

• Strong attention to detail and structured working style.
• Effective communication and teamwork skills.
• Proactive mindset with a willingness to learn.
• Ability to work independently within defined procedures.

Decision-Making Authority

• Authority to elevate and stop FPR-related activities when release criteria or quality standards are not met.
• Authority to initiate corrective actions related to FPR findings.
• Access to confidential product, sample, and process information with a confidentiality agreement required.

Compensation

The salary for this position has a range of $23.35 - $23.35 based on anticipated responsibilities, market benchmarks, and organizational constraints. The LEGO Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalisation of the employment offer.

What’s in it for you?

Here are some of what to expect

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age, religion and Veteran status) to apply for roles in our team.

We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are. Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to "inspire and develop the builders of tomorrow".

The LEGO Group is fully committed to Children's Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

We conduct drug screening as a part of our drug free workplace policy and in support of the health and safety of our employees.

Online application accessibility statement; which is intended for people with disabilities - LEGO systems endeavors to make www.LEGO.com/jobs accessible to any and all users. If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the HR Service Desk at 1.860-763-7777, option #3. Please note, these communication channels should be used for those having difficulty accessing our on-line channels, not to inquire about job opportunities.

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