FP Movement Store Lead: Wellness & Customer Experience

FP Movement; Pittsburgh (Allegheny County); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical benefits

Employee discounts

PTO

Retirement savings

Job summary

FP Movement is seeking a Key Holder to collaborate with the management team in supervising store operations and creating a customer experience that inspires. You will drive sales, promote events, and coach staff on product knowledge and brand messaging to deliver exceptional service.

The role requires adapting to nights, weekends, and holidays and leveraging tools like the Freeway and social platforms to engage customers and partners, while upholding FP Movement visual standards.

Qualifications

• Passion for FP Movement and/or connection to the local fitness community.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the brand.

Responsibilities

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer.
• Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness.
• Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners.
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales.
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram.

Skills

Passion for FP Movement

Team player

Flexible hours

Willingness to learn

Job description

FP Movement is seeking a Key Holder to collaborate with the management team in supervising store operations and creating a customer experience that inspires. You will drive sales, promote events, and coach staff on product knowledge and brand messaging to deliver exceptional service.

The role requires adapting to nights, weekends, and holidays and leveraging tools like the Freeway and social platforms to engage customers and partners, while upholding FP Movement visual standards.