FP Movement Brand & Guest Experience Lead

Free People; Canton (CT); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

Free People Movement is seeking a Key Holder to support store operations and lead an engaging customer experience. You will partner with the leadership team to drive sales, promote events, and deliver exceptional service while maintaining FP Movement display standards.

The role emphasizes teamwork, adaptability to flexible hours, and strong communication to empower the team and connect with customers on wellness and fitness interests.

Qualifications

• Experience working as part of a team
• Ability to adapt to varied shifts, including nights and weekends
• Strong communication and people skills

Responsibilities

• Acts as a brand ambassador and reflects company values; partners with store leadership on engaging experiences
• Creates selling initiatives that enhance the customer experience and builds relationships through personalized service
• Promotes FP Movement events and drives engagement in collaboration with fitness partners
• Uses technology to stay informed on events and offers to enhance omni-channel customer experience
• Manages store environment, pacing, and daily zone activities to drive sales and service
• Teaches product knowledge and brand messaging to the Stylist team and supports career progression

Skills

Team player

Flexible hours

Customer service

Leadership

Job description

Free People Movement is seeking a Key Holder to support store operations and lead an engaging customer experience. You will partner with the leadership team to drive sales, promote events, and deliver exceptional service while maintaining FP Movement display standards.

The role emphasizes teamwork, adaptability to flexible hours, and strong communication to empower the team and connect with customers on wellness and fitness interests.