FP Movement Key Holder — Brand & Team Leader

URBN Urban Outfitters, Inc.; Wellesley (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Medical, dental, vision

PTO

Employee discounts

Retirement savings

Job summary

URBN Urban Outfitters, Inc. is seeking a Key Holder to collaborate with management in supervising store operations and creating an engaging customer experience. The role emphasizes driving sales, sharing brand messaging, and developing team members within FP Movement.

The position requires flexibility to work nights, weekends, and holidays, with a strong focus on wellness and customer connection. Join a team committed to delivering exceptional service and brand storytelling.

Qualifications

• Passion for FP Movement and/or connection to the local fitness community.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the brand.

Responsibilities

• Acts as a brand ambassador and reflects company values; partners with store leadership on engaging FP Movement experiences.
• Creates selling initiatives to enhance the customer experience; builds relationships through personalized service and product recommendations.
• Promotes FP Movement events and collaborates with fitness and wellness partners to drive engagement.
• Utilizes technology to stay informed on events and offers to enhance omni-channel customer experience.
• Leads and mentors the Stylist team and supports career development.

Skills

Team player

Flexible hours

Customer service

Brand ambassador

Wellness interest

Job description

URBN Urban Outfitters, Inc. is seeking a Key Holder to collaborate with management in supervising store operations and creating an engaging customer experience. The role emphasizes driving sales, sharing brand messaging, and developing team members within FP Movement.

The position requires flexibility to work nights, weekends, and holidays, with a strong focus on wellness and customer connection. Join a team committed to delivering exceptional service and brand storytelling.