FP Movement Brand Experience Lead

URBN Urban Outfitters, Inc.; City of Albany (NY); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Employee discounts

Medical, dental, vision benefits

Job summary

URBN FP Movement in Albany, NY is seeking a Key Holder to support store leadership, drive sales, and deliver an engaging customer experience. You will collaborate with the team to promote brand events, provide personalized service, and uphold visual standards.

The role emphasizes leadership, multitasking, and ongoing product knowledge sharing to foster growth within the brand. Weekend and holiday availability is expected.

Qualifications

• Passion for FP Movement and/or connection to the local fitness community.
• Experience being a team player.
• Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays.
• Eagerness to learn and grow within the brand.

Responsibilities

• Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP Movement customer.
• Creates selling initiatives that enhance the customer experience; encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness.
• Actively shares details to promote FP Movement events, as well as drive engagement and participation; supports the execution of events in collaboration with fitness and wellness partners.
• Utilizes technology to be well-informed on events and special offers in store and online to enhance the customer experience with an omni perspective.
• Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks.
• Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales.
• Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing resources such as the Freeway, #MovingTogether hub, and Instagram.
• Supports the store management team by participating in daily office procedures, execution of operations, and store maintenance.
• Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP Movement’s visual and display standards; ensures omni-channel orders are processed timely and accurately.
• Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
• Supports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported.
• Stays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat ins.
• Displays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills.
• Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progression.

Skills

Team player

FP Movement passion

Flexible hours

Learns quickly

Job description

URBN FP Movement in Albany, NY is seeking a Key Holder to support store leadership, drive sales, and deliver an engaging customer experience. You will collaborate with the team to promote brand events, provide personalized service, and uphold visual standards.

The role emphasizes leadership, multitasking, and ongoing product knowledge sharing to foster growth within the brand. Weekend and holiday availability is expected.