Foxboro DCS Senior Service Engineer

Schneider Electric; Colorado; On-site; USD 102,000 - 152,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off (15 days)

Job summary

Schneider Electric is seeking an experienced Field Service professional to manage customer contracts, deliver preventative maintenance reports, and provide on-site remedial support across the West US region, including Colorado. Responsibilities include upgrading systems, testing FAT, and coordinating with factory on product issues.

Travel will total about 50-60% in the West region, with strong emphasis on safety, documentation, and customer satisfaction.

Qualifications

• Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable).
• 5+ years of experience with DCS such as Foxboro IA, PLCs and Triconex systems.
• Ability to install hardware/software, configure and troubleshoot hardware/software.
• Familiar with Oil & Gas, Power Generation and Chemical industries.
• Knowledge of HMI software, DCS systems and field instrumentation.
• Knowledge of Foxboro and AVEVA.
• Proficiency in Microsoft Office, Windows, Unix, networking and system security.

Responsibilities

• Manage customer contracts with preventative maintenance visits and reporting.
• Update customer systems to latest software, fixes, and hardware.
• Prepare and deliver upgrade plans for customer systems.
• Follow technical procedures for Global Service.
• Provide technical review of orders and proposals.
• Analyze technical risk of expansion projects and upgrades.
• Attend technical training on systems, processes and safety.
• Support Sales to secure orders and service agreements.
• Understand and enforce contractual obligations on major projects.

Skills

Industrial Automation

System troubleshooting

Networking & Security

HMI & DCS software

Process control instrumentation

Foxboro & AVEVA

Microsoft Office, OS & IT security

Education

Engineering/Engineering Technology/CS or Process Control degree

Tools

Foxboro

AVEVA

Job description

What will you do?

• Manage customer contracts by performing preventative maintenance visits, documenting / delivering reports and provide on-siteremedial support.
• Ensure that the customer’s system is updated to the latest software, quick fixes, and hardware.
• Prepare upgrade plans for the customer’s systems and deliver them to the customer.
• Follow all technical procedures and tools for Global Service.
• Provide technical review of orders for clients and any other proposals requested to perform.
• Analyze technical risk of expansion projects and upgrades.
• Attend technical training that includes systems and instruments, application, process control, communication, and safety.
• Support Sales as required and directed by Regional Service Manager to secure orders and service agreements.
• Understand and enforce Schneider Electric contractual obligations on major projects and ensure customer satisfaction.
• Manages overall technical responsibilities for one or more projects, including project specification, functionality, testing and commissioning.
• Perform system testing, factory acceptance testing (FAT) and develop test documents.
• Document preparation and obtain customer's approval per document specification and schedule.
• Coordinate with factory for product related issues and resolve.

What skills and capabilities will make you successful?

• Team player with good leadership and communication skills and able to travel when required
• Strong analytical & logical ability, possess of good judgment, negotiation and interpersonal skills
• Detail-oriented, forward looking and good leadership abilities
• Innovative and dynamic with effective communication skills, especially in inter-cultural aspects

Travel:

Will be 50% - 60% travel in the West region of the US, mostly CO and Northern New Mexico.

What's in it for you?

• Career Development: Schneider Electric's growth opportunities, including mentorship programs, training sessions, and pathways for promotions.
• Learning Environment: MLL courses, certifications, and workshops that foster professional development and skill enhancement.
• Innovative Projects: Opportunities to work on cutting-edge technologies and projects that have a real-world impact, especially in sustainability and energy efficiency.
• Collaborative Culture: Highlight a supportive and inclusive work environment where teamwork and collaboration are valued.
• Diverse Workforce: Schneider Electric's commitment to diversity and inclusion, which enriches the workplace and fosters creativity.
• Strong Reputation: Schneider Electric's position as a leader in the energy sector.
• Impactful Mission: Schneider Electric's mission to promote sustainability and efficiency, allowing employees to feel they are contributing to a better future.

Who will you report to?

James Cantu - Field Service Manager

What qualifications will make you successful in this role?

• A recognized Degree in Engineering, Engineering Technology, Computer Science or Process Control (desirable)
• 5 + years of experience with DCS like Foxboro IA (Industrial Automation) PLC's and Triconex systems
• Ability to install hardware and software, perform configuration, and troubleshoot hardware and software issues
• Familiar with the products and services within the Oil & Gas, Power Generation and Chemical industry
• Knowledge of HMI (Human Machine Interface) software, DCS (Distributed Control Systems) system and field instrumentation
• Knowledge of Foxboro and AVEVA
• Microsoft Office, Windows Operating Systems, Unix, DCS, Safety Systems, PLC’s, Communication protocols, Networking and System Security

For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.

Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.

Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.

Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.

Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

€40 billion global revenue

+9% organic growth

150 000+ employees in 100+ countries

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.