Four Points Houston Energy Corridor - Front Desk Agent

Aimbridge Hospitality; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision Coverage

Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC seeks a Front Desk Agent to deliver warm welcomes and seamless check-ins at Four Points Houston Energy Corridor. You’ll manage reservations, respond to requests, and ensure every guest interaction feels effortless and inviting.

Ideal candidates bring friendly communication, quick thinking, and the ability to multitask in a fast-paced hotel environment, while maintaining accurate records and service quality.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Provide warm, efficient check-ins and check-outs for guests.
• Handle guest requests, transfers, and inquiries with a smile.
• Coordinate with teams to ensure smooth front desk operations.
• Maintain accuracy in reservations, billing, and guest records.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High school diploma

Tools

Hotel management software

Microsoft Office

Job description

Front Desk Agent

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Perfectly situated in the center of Houston’s Energy Corridor, just off Interstate 10, Four Points Houston Energy Corridor provides easy access to the area’s best attractions, shopping, dining, and entertainment. Take advantage of our convenient location and explore the top things to do in Houston. Plus, kick back and relax in spacious guest rooms featuring fast & Free WiFi, free bottled water and coffee.