Four‑Day Service Advisor | Growth, Benefits & Impact

Westbrook Toyota; Westbrook (CT); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

4 day work week

Competitive pay scale

401k plan with excellent company match

Full Medical, Vision and Dental

Excellent growth and advancement

Exciting fast-paced work environment

Job summary

Westbrook Toyota is growing and seeking a Service Advisor to join our team in Westbrook, CT. We emphasize strong customer relationships, organized workflow, and solid computer skills. Automotive knowledge is a plus and a long-term career is encouraged.

The role offers a 4-day work week, competitive pay, and comprehensive benefits, with growth and advancement opportunities in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Accredited training in service advisor skills, customer satisfaction and quality control.
• Automotive service advisor experience is a plus.

Responsibilities

• Meet with customers and determine their needs for repair and/or service of their vehicle issues.
• Increase customer satisfaction by building customer relations.
• Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently.
• Increase profitability by maximizing sales & execute retail promotions.
• Oversee the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

Skills

Service advisory training

Education

High School Diploma or equivalent

Job description

Westbrook Toyota is growing and seeking a Service Advisor to join our team in Westbrook, CT. We emphasize strong customer relationships, organized workflow, and solid computer skills. Automotive knowledge is a plus and a long-term career is encouraged.

The role offers a 4-day work week, competitive pay, and comprehensive benefits, with growth and advancement opportunities in a fast-paced environment.