Fountain Worker - Steady Extra (Harrah's LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant team at a renowned entertainment destination where you will engage with guests while preparing delicious food and beverages. As a Fountain Worker, your role is crucial in delivering exceptional customer service and ensuring a cheerful atmosphere. You'll handle cash transactions, prepare drinks to order, and maintain cleanliness in a fast-paced environment. This position offers the chance to be part of a dynamic team that values energy and friendliness, making every guest's experience memorable. If you're passionate about hospitality and enjoy working in a lively setting, this opportunity is perfect for you.

Qualifications

• 6 months cash handling experience required.
• Effective communication in English, both verbal and written.

Responsibilities

• Provide fast, friendly customer service to guests.
• Accurately handle cash transactions and maintain financial controls.

Skills

Cash handling

Communication skills

Attention to detail

Customer service

Education

High school diploma or equivalent

Tools

POS terminal

Computer

Job description

Fountain Worker - Steady Extra (Harrah's LV)

Las Vegas, NV, United States (On-site)

Job Description

JOB SUMMARY:

The primary responsibility of the Fountain Worker is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverage per guest's requests.

ESSENTIAL JOB FUNCTIONS:

• Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
• Engages in friendly conversations with guests whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5 feet - greet and speak to guest.
• Accurately inputs all orders into the POS terminal.
• Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Makes drinks to order in accordance with established recipes and time guidelines.
• Delivers product to customer in a timely manner.
• Maintains high levels of customer service at all times.
• Thanks guests for their patronage.
• Maintains appropriate level of stock items in area.
• Assists in maintaining display cases and pastry par levels.
• Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
• Assists all co-workers as needed. Assists Management in getting food product to customer.
• Assists in training new Fountain Counter Person and new Management staff during their training period.
• Responsible for periodic cleaning tasks assigned by Management.
• Attends mandatory meetings and training classes as assigned.
• Resolves guest complaints expeditiously and informs Management of the complaints.
• Prepares or serves menu items, such as sandwiches or salads.
• Basic food preparation and service.

QUALIFICATIONS:

• Must have 6 months previous cash handling experience.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires attention to detail and accuracy.
• Work requires interactions with customers, public and co-workers.
• Work requires use of a computer and/or cash register.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Fast paced environment, multiple tasks to be handled under time constraint.
• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g., emergencies, changes in personnel, workload, rush jobs or technical developments).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

About Us

Come join our team at the fun place to play- Harrah’s! We’re looking for friendly and energetic team members who will entertain our guests in more than 2,500 rooms and suites, 86,000 square feet of casino space and seven outstanding restaurants.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individual's religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.

The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

Job Info

• Job Identification 66876
• Job Category Food and Beverage & Culinary