Fountain Worker - Steady Extra (Harrah's LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 25,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Fountain Worker to join their team. In this role, you'll be responsible for providing exceptional customer service while accurately handling cash transactions and preparing food and beverages as per guest requests. The ideal candidate will thrive in a fast-paced environment and demonstrate attention to detail and professionalism. If you enjoy engaging with guests and ensuring their satisfaction, this opportunity is perfect for you. Join a dynamic team where your contributions will make a difference in creating memorable experiences for guests.

Qualifications

• 6 months of cash handling experience required.
• Effective communication in English is essential.

Responsibilities

• Provide fast and friendly service to guests.
• Accurately handle cash register transactions.

Skills

Cash handling

Customer service

Effective communication

Attention to detail

Education

High School Diploma or equivalent

Tools

POS terminal

Computer

Job description

JOB SUMMARY:

The primary responsibility of the Fountain Worker is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverage per guest's requests.

ESSENTIAL JOB FUNCTIONS:

• Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
• Engages in friendly conversations with guests whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5 feet - greet and speak to guest.
• Accurately inputs all orders into the POS terminal.
• Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Makes drinks to order in accordance with established recipes and time guidelines.
• Delivers product to customer in a timely manner.
• Maintains high levels of customer service at all times.
• Thanks guests for their patronage.
• Maintains appropriate level of stock items in area.
• Assists in maintaining display cases and pastry par levels.
• Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
• Assists all co-workers as needed. Assist Management in getting food product to customer.
• Assists in training new Fountain Counter Person and new Management staff during their training period.
• Responsible for periodic cleaning tasks assigned by Management.
• Attends mandatory meetings and training classes as assigned.
• Resolves guest complaints expeditiously and informs Management of the complaints.
• Prepares or serves menu items, such as sandwiches or salads.
• Basic food preparation and service.

QUALIFICATIONS:

• Must have 6 months previous cash handling experience.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires attention to detail and accuracy.
• Work requires interactions with customers, public and co-workers.
• Work requires use of a computer and/or cash register.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS:

• Fast paced environment, multiple tasks to be handled under time constraints.
• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.