Fountain Worker - Starbucks - Steady Extra (Caesars Palace LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 28,000 - 42,000; Full time

Job summary

Caesars Palace is seeking a Fountain Counter worker to handle cash register transactions, greet guests, and prepare food and beverages per guest requests. You will input orders into the POS, ensure accurate payments, and maintain a clean, organized station in a fast-paced setting.

Responsibilities include delivering products timely, maintaining high customer service levels, and assisting in training new staff while adhering to health and safety standards.

Qualifications

• Must have 6 months previous cash handling experience.
• Effective English communication, both written and spoken.
• Neat, professional appearance required.
• Attention to detail and accuracy in transactions.
• Interact with customers, public and co-workers respectfully.
• Use of computer and/or cash register during shifts.

Responsibilities

• Provide fast, friendly, professional customer service to restaurant guests.
• Input orders into the POS terminal accurately.
• Process transactions and give correct change, following procedures.
• Prepare or serve menu items as needed and maintain food prep standards.
• Keep work area clean and organized; stock area supplies as needed.
• Assist in training new Fountain Counter staff and support management.

Skills

Cash handling

Customer service

English communication

Attention to detail

Professional appearance

Cashier operations

Tools

POS terminal

Job description

Job Description

The primary responsibility of the Fountain worker is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverage per guest's requests.

Job Description

The primary responsibility of the Fountain worker is to accurately handle cash register transactions and ensure guests are greeted cheerfully and prepare food & beverage per guest's requests.

Responsibilities

• Provides fast, friendly, professional and responsive customer service to restaurant guests and staff.
• Engages in friendly conversations with guest whenever possible using the 10/5 Rule: 10 feet – make eye contact and smile, 5feet - greet and speak to guest.
• Accurately inputs all orders into the POS terminal.
• Accurately posts all transactions on the POS terminal giving correct change; accounts for all cash, charge, and complimentary sales according to established procedure; maintains integrity of all financial controls and responsibilities.
• Makes drinks to order in accordance with established recipes and time guidelines.
• Delivers product to customer in timely manner.
• Maintain high levels of customer service at all times.
• Thanks guests for their patronage.
• Maintain appropriate level of stock items in area.
• Assist in maintaining display cases and pastry par levels.
• Keeps designated working area clean and organized and assists in maintaining cleanliness of surrounding areas, and condiment areas in accordance with established health and safety standards.
• Assist all co-workers as needed. Assist Management in getting food product to customer
• Assist in training new Fountain Counter Persons and new Management staff during their training period.
• Responsible for periodic cleaning tasks assigned by Management
• Attend mandatory meetings and training classes as assigned.
• Resolve guest complaints expeditiously and inform Management of the complaints
• Prepare or serve menu items, such as sandwiches or salads
• Basic food preparation and service

Qualifications

• Must have 6 months previous cash handling experience.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires attention to detail and accuracy.
• Work requires interactions with customers, public and co-workers.
• Work requires use of a computer and/or cash register.

Additional Requirements

• Fast paced environment, multiple tasks to be handled undertime constraint.
• Must be able to handle a heavy business volume, and sensitive situations relating to staff and guest problems, in a timely manner.

About Us

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.