Founding Solutions Engineer

Rippletide; San Francisco (CA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Early-stage ownership

Direct access to founders

Access to engineering leadership

Travel for customer engagements

Job summary

Rippletide in San Francisco is hiring a Founding Solutions Engineer to bridge Rippletide's Action Runtime with enterprise customers. You will lead technical engagements, design integrations, and help shape the product through customer feedback, working closely with founders and the engineering team.

As one of the first hires on the Solutions team, you will own architectures, write reference implementations, run workshops, and deliver demonstrations that showcase policy-aware action control to

Qualifications

• 3+ years of experience in solutions engineering, technical consulting, or a customer-facing engineering role at a developer tools or infrastructure company.
• Strong programming skills in Python and JavaScript/TypeScript, with the ability to read and contribute to codebases across the stack.
• Experience integrating APIs, databases, and cloud services in complex enterprise environments — you are comfortable navigating SSO, VPCs, and compliance requirements.
• Outstanding written and verbal communication skills, with a talent for making complex technical concepts accessible to diverse audiences.
• A self-starter mentality with the ability to manage multiple concurrent engagements while maintaining attention to detail and follow-through.

Responsibilities

• Lead end-to-end technical engagements with enterprise clients, from initial discovery and architecture review through deployment, optimization, and ongoing support.
• Design and implement custom integration solutions that connect Rippletide's Action Runtime with client systems, internal APIs, and existing AI infrastructure.
• Build reusable reference architectures, sample applications, and technical documentation that accelerate onboarding for new customers and partners.
• Serve as the voice of the customer internally, translating real-world deployment challenges into actionable feedback for the Engineering and Product teams.
• Conduct technical workshops, demos, and proof-of-concept engagements that demonstrate the value of policy-aware action control to executive and engineering audiences alike.

Skills

Python

JavaScript/TypeScript

API integration

Cloud services

SSO & VPC

Compliance experience

Strong communication

Self-starter

Job description

About The Role

As a Founding Solutions Engineer at Rippletide, you will be the critical bridge between our platform and enterprise customers evaluating or deploying it. You will work hand-in-hand with technical stakeholders at enterprise and high-growth technology teams to integrate Rippletide's Action Runtime into important workflows. This is a client-facing, deeply technical role where every engagement shapes both customer outcomes and the future direction of our product. You will be one of the first hires on the Solutions team, giving you an outsized influence on processes, tooling, and culture.

What You'll Do

• Lead end-to-end technical engagements with enterprise clients, from initial discovery and architecture review through deployment, optimization, and ongoing support.


• Design and implement custom integration solutions that connect Rippletide's Action Runtime with client systems, internal APIs, and existing AI infrastructure.


• Build reusable reference architectures, sample applications, and technical documentation that accelerate onboarding for new customers and partners.


• Serve as the voice of the customer internally, translating real-world deployment challenges into actionable feedback for the Engineering and Product teams.


• Conduct technical workshops, demos, and proof-of-concept engagements that demonstrate the value of policy-aware action control to executive and engineering audiences alike.

What We're Looking For

• 3+ years of experience in solutions engineering, technical consulting, or a customer-facing engineering role at a developer tools or infrastructure company.


• Strong programming skills in Python and JavaScript/TypeScript, with the ability to read and contribute to codebases across the stack.


• Experience integrating APIs, databases, and cloud services in complex enterprise environments — you are comfortable navigating SSO, VPCs, and compliance requirements.


• Outstanding written and verbal communication skills, with a talent for making complex technical concepts accessible to diverse audiences.


• A self-starter mentality with the ability to manage multiple concurrent engagements while maintaining attention to detail and follow-through.

Nice to Have

• Prior experience with graph databases, knowledge graphs, or semantic data modelling.


• Familiarity with AI/ML deployment workflows, including model serving, feature stores, or agent orchestration.


• Background in a startup environment where you helped define processes and playbooks from scratch.

What We Offer

• Early-stage ownership and direct access to founders and engineering leadership.


• A short feedback loop between customer insights and product decisions.


• A foundational role in building the Solutions function in San Francisco.


• Travel where it is useful for customer engagements.