Founding Solutions Engineer

Rippletide; San Francisco (CA); On-site; USD 140,000 - 210,000; Full time

Benefits offered by this job

Direct access to founders

Founding team equity

Job summary

Rippletide seeks a Founding Solutions Engineer to bridge our platform with enterprise customers evaluating or deploying Rippletide's Action Runtime. You will partner with technical stakeholders to integrate our runtime into critical workflows, shaping product direction as one of the first Solutions team hires.

You will lead end-to-end engagements, design custom integration solutions, and create reference architectures and docs to accelerate adoption.

Qualifications

• 3+ years in solutions engineering, technical consulting, or a customer-facing engineering role.
• Experience integrating APIs, databases, and cloud services in complex enterprise environments.
• Outstanding written and verbal communication, able to explain complex tech to diverse audiences.
• Self-starter who can manage multiple engagements with attention to detail.

Responsibilities

• Lead end-to-end technical engagements with enterprise clients from discovery to deployment and support.
• Design and implement custom integration solutions tying Rippletide's Action Runtime to client systems.
• Build reusable reference architectures, sample apps, and docs to accelerate onboarding.
• Translate deployment challenges into actionable product feedback for Eng and Product teams.
• Conduct workshops, demos, and PoC engagements to showcase value of policy-aware action control.

Skills

Solutions engineering

Enterprise integration

APIs

Cloud services

Communication

Tools

SSO

VPCs

Compliance

Job description

As a Founding Solutions Engineer at Rippletide, you will be the critical bridge between our platform and enterprise customers evaluating or deploying it. You will work hand-in-hand with technical stakeholders at enterprise and high-growth technology teams to integrate Rippletide's Action Runtime into important workflows. This is a client-facing, deeply technical role where every engagement shapes both customer outcomes and the future direction of our product. You will be one of the first hires on the Solutions team, giving you an outsized influence on processes, tooling, and culture.

What You'll Do

• Lead end-to-end technical engagements with enterprise clients, from initial discovery and architecture review through deployment, optimization, and ongoing support.
• Design and implement custom integration solutions that connect Rippletide's Action Runtime with client systems, internal APIs, and existing AI infrastructure.
• Build reusable reference architectures, sample applications, and technical documentation that accelerate onboarding for new customers and partners.
• Serve as the voice of the customer internally, translating real-world deployment challenges into actionable feedback for the Engineering and Product teams.
• Conduct technical workshops, demos, and proof-of-concept engagements that demonstrate the value of policy-aware action control to executive and engineering audiences alike.

What We're Looking For

• 3+ years of experience in solutions engineering, technical consulting, or a customer-facing engineering role at a developer tools or infrastructure company.
• Experience integrating APIs, databases, and cloud services in complex enterprise environments — you are comfortable navigating SSO, VPCs, and compliance requirements.
• Outstanding written and verbal communication skills, with a talent for making complex technical concepts accessible to diverse audiences.
• A self-starter mentality with the ability to manage multiple concurrent engagements while maintaining attention to detail and follow-through.

Nice to Have

• Prior experience with graph databases, knowledge graphs, or semantic data modeling.
• Familiarity with AI/ML deployment workflows, including model serving, feature stores, or agent orchestration.
• Background in a startup environment where you helped define processes and playbooks from scratch.

What We Offer

• Early-stage ownership and direct access to founders and engineering leadership.
• A short feedback loop between customer insights and product decisions.
• A foundational role in building the Solutions function in San Francisco.
• Travel where it is useful for customer engagements.