Founding Forward Deployed Engineer (up to $220k)

Dex; San Francisco (CA); Presencial; USD 120.000 - 210.000; Jornada completa

Descripción de la vacante

Dex is seeking the founding Forward Deployed Engineer to join a team building AI agents that automate strategic decisions in manufacturing operations, deployed on top of ERP systems for large manufacturers. The role blends engineering with customer work, sitting with users to translate challenges into product improvements and prototyping solutions from scoping to integration.

You will own implementations end-to-end, collaborating directly with the CEO and CTO to shape the product, and

Formación

• At least two years of full-time professional experience; you'll be customer-facing from day one.
• A product architect mindset: you turn complex user frustrations into intuitive, performant features.
• Ability to write production code and prototype features yourself, not just hand off specs.
• Systems thinking: you design scalable processes in code, operations, and human workflows, defaulting to data and automation.
• Fluency in German is a significant advantage, given the current customer base.

Responsabilidades

• Translate complex manufacturing operational problems into product features.
• Prototype and write production-grade code to implement new features and fixes.
• Own customer implementations end-to-end: scoping, onboarding, integration, and training.
• Extract reusable features, data models, and playbooks from each customer rollout, directly shaping the core product with leadership.

Conocimientos

Production code

Prototype features

Customer-facing

Systems thinking

German language

Descripción del empleo

This role is with one of Dex's trusted partner companies. We work closely with their teams to truly understand their culture, goals, and what they're looking for, so we can match you with the right opportunity and give you context about the role before you commit to a process.

Dex is an AI recruiter agent that helps you run your job search. Tell Dex your stack, seniority, and what you want to build. We will manage your applications and surface other opportunities that are a fit.

The role

This company builds AI agents that automate strategic decisions in manufacturing operations, sitting on top of ERP systems. Their customers are large manufacturers, currently in Germany and expanding to the US. Every deployment reveals new insights into complex operations. The mission: turn these bespoke learnings into a scalable product. They are backed by leading investors and a talent-dense team.

You will be the founding Forward Deployed Engineer. This is a rare seat: roughly half engineering, half customer work. You'll sit with users, translate their operational challenges into product improvements, then prototype and build the solutions yourself. You own implementations end-to-end, from scoping to integration, working directly with the CEO and CTO to shape the product. This isn't a pure engineering role, nor is it just customer success; it's about productizing deep operational knowledge with zero handholding.

The work

• Translate complex manufacturing operational problems into product features.
• Prototype and write production-grade code to implement new features and fixes.
• Own customer implementations end-to-end: scoping, onboarding, integration, and training.
• Extract reusable features, data models, and playbooks from each customer rollout, directly shaping the core product with leadership.

What You Bring

• At least two years of full-time professional experience; you'll be customer-facing from day one.
• A product architect mindset: you turn complex user frustrations into intuitive, performant features.
• Ability to write production code and prototype features yourself, not just hand off specs.
• Systems thinking: you design scalable processes in code, operations, and human workflows, defaulting to data and automation.
• Fluency in German is a significant advantage, given the current customer base.

As part of the recruitment process at Dex, we process your personal data in accordance with our Privacy Notice for Job Applicants. This notice explains how and why your data is collected and used, and how you can contact us if you have any concerns.