Founding Forward Deployed Engineer

Zingage Inc.; New York (NY); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Zingage Inc. is seeking an individual for an impactful role in New York City, requiring travel to customer sites. You'll deploy AI agents end-to-end and directly influence customer success with immediate product improvements.

This role combines strong engineering skills with a proactive, customer-oriented approach. You will travel about 30-50% of the time and work closely with various client operations.

Qualifications

• Strong software engineering fundamentals to build and ship production systems.
• Comfortable with ambiguity while on-site at customer locations.
• Proactive approach to product shipping and deployment.

Responsibilities

• Deploy AI agents end-to-end across customer sites.
• Analyze and improve workflows through field observations.
• Present results to customer leadership to secure expansions.

Skills

Software engineering fundamentals

Ability to work in ambiguity

Proactive mindset

Curiosity about healthcare operations

Job description

NEW YORK CITY + TRAVEL · NEW GRAD TO MID-LEVEL

You'll be the person who shows up at a customer's office, understands their entire operation in 48 hours, and deploys an AI agent that transforms how they work. Then you fly home and ship the product improvements you identified in the field.

This is the most impactful role at Zingage. Every enterprise deployment starts with an FDE. You're the reason customers sign six‑figure contracts after a two‑week pilot.

What You’ll Do

• Fly to customer sites and deploy AI agents end‑to‑end — from integration to go‑live
• Shadow schedulers, intake coordinators, and office staff to understand real workflows
• Ship product improvements directly from field observations — 7 improvements in 6 days is the bar
• Present deployment results to customer leadership and close expansion deals
• Own the full stack of a deployment: data extraction, agent configuration, QA, monitoring, and support

Who You Are

• Strong software engineering fundamentals — you can build and ship production systems
• Comfortable with ambiguity — you'll often be the only engineer on‑site figuring things out
• Bias toward action — you'd rather ship something imperfect today than something perfect next month
• Willingness to travel to customer sites (primarily domestic, ~30‑50% travel)
• Genuine curiosity about healthcare operations — you'll be deep in scheduling workflows and care coordination