Founding Forward Deployed Engineer

Wwshemi; New York (NY); On-site; USD 180,000 - 220,000; Full time

Job summary

Wwshemi is seeking a Founding Forward Deployed Engineer to lead customer onboarding from discovery through go-live. You will map PO-to-Cash workflows, configure the platform for client needs, and build integrations across EDI, ERP, inventory, accounting, and freight systems.

Translate operational requirements into data models and product capabilities while sharing insights with engineering for product improvements.

Qualifications

• 3+ years in forward deployed engineering or similar customer-facing technical role.
• Experience owning onboarding from discovery through deployment and go-live.
• Technical fluency with APIs, data models, SQL, and integration debugging.
• Hands-on experience building or troubleshooting integrations across EDI, ERP, inventory, accounting, and freight systems.
• Ability to map PO-to-Cash workflows and turn complex operational needs into clear technical solutions.
• Experience in consumer packaged goods, supply chain, logistics, or ERP integrations is valuable.
• Strong systems thinking, ownership, and comfort working through ambiguity and complex customer challenges.

Responsibilities

• Own customer onboarding end to end, including discovery, integration, configuration, testing, and go-live.
• Work directly with operators to map purchase-order-to-cash workflows and design platform configurations for their needs.
• Build and troubleshoot integrations across EDI, ERP, inventory, accounting, and freight systems.
• Translate operational requirements into data models, configurations, and product capabilities.
• Share customer implementation insights with engineering to inform product improvements.

Skills

Forward Deployed

Solutions Eng

APIs & SQL

ERP Integrations

Data Modeling

Onboarding

PO-to-Cash

CPG/Logistics

Job description

Join an early-stage AI company serving the consumer packaged goods sector as a Founding Forward Deployed Engineer. You will connect the platform with customers' operations teams, owning implementations from workflow discovery through go-live and helping turn field insights into product improvements.

What You'll Do

• Own customer onboarding end to end, including discovery, integration, configuration, testing, and go-live.
• Work directly with operators to map purchase-order-to-cash workflows and design platform configurations for their needs.
• Build and troubleshoot integrations across EDI, ERP, inventory, accounting, and freight systems.
• Translate operational requirements into data models, configurations, and product capabilities.
• Share customer implementation insights with engineering to inform product improvements.

What We're Looking For

• At least 3 years in forward deployed engineering, solutions engineering, implementation engineering, technical onboarding, or a similar customer-facing technical role.
• Experience owning customer onboarding from discovery through deployment and go-live.
• Technical fluency with APIs, data models, SQL, and integration debugging, with the ability to read and write code.
• Hands-on experience building or troubleshooting integrations across EDI, ERP, inventory, accounting, and freight systems.
• Ability to map purchase-order-to-cash workflows and turn complex operational needs into clear technical solutions.
• Experience in consumer packaged goods, supply chain, logistics, or ERP integrations is valuable.
• Strong systems thinking, ownership, and comfort working through ambiguity and complex customer challenges.

Base salary range: $0 to $200,000 USD annually. Visa sponsorship is not available.