Founding Engineer, AI EdTech – On-site NYC

Premier Global Links LLC; New York (NY); On-site; USD 160,000 - 200,000; Full time

Benefits offered by this job

Relocation assistance

Direct collaboration with founders

Ownership opportunity

Transition to full-stack development

Job summary

Premier Global Links LLC is seeking an early-career Founding Engineer to join a growing AI technology company focused on healthcare education and simulation in Midtown Manhattan. You will work directly with founders and the engineering team to translate customer needs into tangible product features.

Ideal candidates have 0–4 years of full-stack experience, thrive in a fast-paced startup, and are eager to own issues from support to development, including building automations and internal tools to

Qualifications

• 0–4 years of experience as a Full-Stack Engineer or similar role.
• Experience on a founding team or early-stage startup.
• Strong full-stack software development experience.
• Ability to work independently and own ambiguous technical problems.
• Strong problem-solving and troubleshooting skills.
• Willingness to work 5 days per week in person in New York, NY.
• Strong communication skills and comfort working directly with customers.

Responsibilities

• Own technical customer support across AI avatar simulations, LMS, field experience, and compliance products.
• Diagnose and resolve technical issues reported by professors, students, and university administrators.
• Manage customer communication through email, calls, and other support channels.
• Start with straightforward technical support requests and gradually take ownership of more complex issues.
• Build automations and internal tools to reduce technical support workload and improve operational efficiency.
• Transition into full-stack product development as support processes become more efficient.
• Design, develop, test, and ship product features used by students and faculty.
• Act as a product partner when needed and help translate customer needs into technical solutions.
• Contribute to architecture, engineering practices, and AI-agent-driven workflows.
• Work closely with founders and the engineering team to solve problems and move quickly.

Skills

Founding Engineer

Full-Stack

Independent work

Customer communication

Job description

Premier Global Links LLC is seeking an early-career Founding Engineer to join a growing AI technology company focused on healthcare education and simulation in Midtown Manhattan. You will work directly with founders and the engineering team to translate customer needs into tangible product features.

Ideal candidates have 0–4 years of full-stack experience, thrive in a fast-paced startup, and are eager to own issues from support to development, including building automations and internal tools to