Founder's Associate

Crane Venture Partners; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Stock options

Home office stipend

Learning budget

Phone and international data plan

Job summary

Gigs is building the operating system for mobile services, enabling platforms to embed global connectivity with ease. The Founder's Associate acts as the operational engine for the Founder’s Office, supporting decks, comms, scheduling, and light analysis while preparing for future growth into roles like Chief of Staff or BizOps.

You will drive cross-functional projects, shape data-driven narratives, and work closely with the founders to accelerate hiring and operational cadence.

Qualifications

• 4+ years at a serious bar: top-tier consulting, banking, high-trajectory operator role, or equivalent.
• Demonstrably high trajectory with rapid progress in every role.
• Strong data skills: SQL, spreadsheets, quick modeling, and right-question mindset.
• AI-fluent: daily use of Claude, Cursor, or n8n with opinions on usefulness.

Responsibilities

• Drive strategic projects end-to-end on behalf of the founder’s office.
• Create artefacts for decisions: board decks, all-hands, founder updates.
• Extract and shape data to inform hiring, ops, and finance decisions.
• Own cross-functional initiatives across product, talent, ops, and finance.
• Leverage AI to amplify impact and raise the bar for output.
• Identify blockers and risks, then implement fixes.

Skills

Data analysis

SQL

Spreadsheets

Data modeling

Tools

Claude

Cursor

n8n

Job description

About Gigs

At Gigs, we’re building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early‑stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

• Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
• Ownership. If you see something broken, fix it. We don’t wait for permission.
• Customer Obsession. Our customers’ product is our product.
• Ambiguity. We’re building frontier technology in a complex domain. You’ll need sound judgement and good instincts to make decisions without complete information.
• First principles. We don’t ask how things have been done before. We ask why they were done that way at all.

The Role

The Founder's Associate is the operational engine for the Founder’s Office the duo running ops and talent at Gigs, while doubling as a personal assistant to our co‑founder Herman. You take on the day-to-day work that keeps the founder’s office moving (decks, comms, scheduling, light analysis) so the Laurens can spend their time on strategy and hiring. It is a launchpad role: do it well for two years and the next step is Chief of Staff, BizOps, or your own thing.

What You Will Do

• Drive strategic projects end-to-end on behalf of the founder’s office, from launching the SF office, to standing up new operating cadences, to running company-wide reviews
• Build the artefacts decisions get made on: board decks, all-hands, founder updates, the internal memos leadership actually reads
• Pull and shape data to inform calls across hiring, ops, and finance, and surface what the numbers say that nobody is saying yet
• Own cross-functional initiatives that cut across product, talent, ops, and finance and need a single accountable owner with no team
• Use AI as a force multiplier. Ship more than people twice as senior, and raise the bar for what one person can do here
• Spot what is breaking, what is dragging, and what the founders should be paying attention to but are not, then go fix it

What We Are Looking For

• 4+ years at a serious bar: top-tier consulting, banking, a high-trajectory operator role at a strong startup, or equivalent
• Demonstrably high trajectory. You have moved fast in every role you have held and have the references to prove it
• Strong on data. SQL, spreadsheets, a quick model, and the instinct to ask the right question before opening the tool
• AI-fluent. You use Claude, Cursor, n8n, or similar daily and have opinions about which tools earn their keep
• Crisp written communication. You can draft a founder update, board memo, or all-hands narrative without us having to rewrite it
• High agency. You unblock yourself, set your own bar, and do not wait for a process to tell you what is important
• Real ambition. You want to run something inside two years, and you are picking this seat because it is the fastest path there
• Nice-to-have: experience inside a Series B/C startup, ideally fintech, telco, or infra

Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed to that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work set-up, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.