Foster Care Services Program Assistant

sfmexternalcareers; Junction City (KS); On-site; USD 32,000 - 46,000; Full time

Job summary

Saint Francis Ministries is seeking a Program Assistant for Foster Care Homes to provide excellent customer service and handle clerical tasks within the program. You will greet clients, assist with mail and packet distribution, and maintain family data in the data management system.

The role requires attention to confidentiality, ability to pass background checks, and willingness to support safety and compliance through SOPs and risk management processes.

Qualifications

• High School diploma or equivalent.
• Prefer experience with clerical duties and data collection.
• Must be 21 years of age.
• Must pass a drug screen, MVR, background clearances (KBI, Child Abuse & Neglect Registry), FBI fingerprints.

Responsibilities

• Provides quality customer service when greeting individuals either by phone or in person.
• Provides technical assistance with distributing and sorting mail, assembling packets, and sending and receiving information.
• Gathers, reviews, and maintains information for files and assures compliance standards are met.
• Ensures family data is updated in SFM data management system.
• Assists with keeping children/youth and family information up to date in the data management system.
• Oversees credit card purchases and reconciles statements for approval.
• Assists with safety of the environment oversight and participates in regular meetings with Facilities Management.
• Assists in maintaining cleanliness for the physical office environment and seeks approval for projects when necessary.
• Participates and may be asked to take notes during team meetings.
• May provide relief to other offices when there are vacancies or individuals out on leave.
• Compiles training data for reports, distributes to appropriate team members.
• Completes billing invoices related to adoptive home assessments to submit to DCF for payment.
• Manages foster parent contact lists.
• Assures confidentiality of all data and information regarding children/youth and families.
• Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries SOP's, rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state, and local rules, statutes, regulations, and contractual terms.
• Reports unusual incidents through appropriate Risk Management, clinical and safety channels.
• Ensures clients' rights are protected.
• Is knowledgeable of and follows all safety procedures.

Skills

Customer service

Clerical duties

Data collection

Records management

Education

High School diploma or equivalent

Tools

Data management system

Job description

Saint Francis Ministries is seeking a Program Assistant for Foster Care Homes to provide excellent customer service and handle clerical tasks within the program. You will greet clients, assist with mail and packet distribution, and maintain family data in the data management system.

The role requires attention to confidentiality, ability to pass background checks, and willingness to support safety and compliance through SOPs and risk management processes.