Forward Deployment Engineer

Unit21, Inc.; United States; Remote; USD 150,000 - 180,000; Full time

Benefits offered by this job

Competitive salary + pre-IPO equity

Full medical, dental, vision for you

Unlimited PTO and generous leave

401(k)

Home office setup support

High-ownership, collaborative culture

Job summary

Unit21, Inc. is seeking a remote Forward Deployed Engineer focused on Implementation to turn signed contracts into production-ready fraud and AML programs. You will design data integrations, configure AI Agents, and manage multiple customer deployments for banks, fintechs, and crypto platforms.

You will work with real-time data, build detection logic, and ensure regulatory requirements such as SARs, CTRs, and CRR are met while coaching customer teams to run independently.

Qualifications

• This role requires 5+ years in implementation, solutions engineering, or forward-deployed engineering for B2B SaaS in fintech/regtech.
• Strong data fluency: map client schemas, identify gaps, and instruct client tech teams on changes.
• Experience turning patterns into rules and testing against real data for fraud/AML use cases.
• Hands-on with AI: configure or build LLM-based workflows or agents and validate outputs.
• Excellent organizational skills and ability to manage multiple implementations with tight timelines.

Responsibilities

• Own each implementation from initial convo to go-live with plan, timeline, and stakeholder comms.
• Design each client's data integration, from real-time APIs to batch files and backfill.
• Build, test, and tune fraud/AML programs end-to-end and train teams for production use.
• Train customer teams and transition live projects to Customer Success.
• Document repeatable playbooks and share learnings across projects.

Skills

Implementation lead

Data mapping

AI workflows

Customer comms

Project coordination

Tools

LLM agents

Job description

For many people, the most important aspect of a new role is mission alignment. At Unit21, we’re dedicated to fighting financial crime. We’re building out a suite of AI tooling to make detection & investigation so efficient that many vectors of wrongdoing will be eliminated. Our calling card in the industry is customizability and putting control in the hands of Fraud & AML agents to help them work with speed, accuracy, and trust. Unit21 is a place to work for those who want to make a difference.

Job Description

This is a remote position.

About the role:

We are looking for the newest member of our Forward Deployed Engineering team, with a focus on Implementation. You will turn a signed contract into a production-ready fraud and AML program: the data flowing into the platform, the detection logic that generates investigations, and regulatory requirements such as Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), and Customer Risk Rating (CRR), among others. You will also configure and tune the AI Agents that help customers’ teams investigate alerts and cases.

The work is both customer-facing and hands-on technical. You will run several implementations at once for banks, credit unions, fintechs, and crypto platforms, in an industry where regulations, fraud patterns, and our own AI capabilities change quickly. Staying organized while adapting quickly is part of the job.

What you’ll be doing:

Own each implementation from the first conversation to go-live, including the plan, timeline, and communication with the customer’s business and technical stakeholders

Design each customer’s data integration, whether real-time API, batch file, or core banking extract, from schema mapping through historical backfill to clean, validated data in production

Build, test, and tune each customer’s fraud and AML program end to end: the rules, screening, and customer risk rating that detect risk, the AI Agents that investigate alerts, and the case workflows their analysts use to reach a decision

Train customer teams and hand each live customer to your Customer Success counterpart, ready to run on their own

Turn what you learn on each project into repeatable playbooks, and bring patterns you see across customers back to Product and Engineering

What we’re looking for:

5+ years in implementation, solutions engineering, solutions architecture, technical consulting, or forward-deployed engineering for a B2B SaaS product, ideally in fintech, regtech, or financial crime.

Fluency with data. You can take a customer’s file layout or schema, map it, spot what is missing, and tell their technical resources what needs to change. Bonus: experience with core banking data from providers such as FIS, Fiserv, or Jack Henry is a plus.

Detection logic. You can take a pattern a BSA officer or fraud lead describes, turn it into a rule, and test it against real data.

Hands-on with AI. You have configured or built LLM-based workflows or agents, and you know how to write their instructions, test their output, and judge when it is ready for production.

Organized and adaptable. You keep several implementations on their committed dates, adjust quickly when priorities or requirements shift, and raise slippage early with a path to recover.

Clear communication. You can run a meeting with a customer’s compliance lead in the morning and their data engineering team in the afternoon, and your status updates can be acted on without a follow-up call.

Work Location

This is a remote position.

Remote work is currently limited to candidates located in the following states:

AZ, CA, CO, GA, ID, IL, KS, MA, MD, NJ, NY, OR, PA, RI, TX, WA, or Canada

Compensation

Base: $135,000-$160,000 (high end dependent on depth of experience + Banking industry knowledge)

Variable: $15,000-$20,000, paid quarterly. Based on agreed upon projects and Net Revenue Retention

We Offer

• Competitive salary and pre-IPO equity
• 100% company-paid medical, dental, and vision insurance for employees
• Unlimited PTO and generous leave programs
• 401(k)
• Home office setup support
• A high-ownership, collaborative culture focused on impact, innovation, and growth

Equal Opportunity Employer

Unit21 is an equal opportunity employer. We encourage candidates to apply even if they don't meet every listed requirement. We are committed to building a diverse, inclusive workforce where everyone has the opportunity to thrive.