Forward Deployed SWE

Avara Software LLC; Saint Petersburg (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

Avara Software LLC in Saint Petersburg, FL is seeking a versatile engineer who will act as the glue between customers, sales, founders, and engineering. You will deploy and configure our products for customers and build integrations with hospital systems.

This role requires strong communication, a customer-first mindset, and willingness to travel up to 50% to support customers and weekends with the founders. You thrive when solving ambiguous problems and enjoy challenging environments.

Qualifications

• Must have built something before; no minimum years required.
• Minimum bachelor’s preferred, but not required with proven track record.
• Personable and comfortable speaking to customers.
• Willingness to travel up to 50% of the time.
• Extremely optimistic and loves challenges.
• Thrives with ambiguous problems.
• Hungry and ready to work weekends with the founders.

Responsibilities

• Deploy and configure Avara products for customers.
• Partner with AEs and founders to deliver the best customer experience.
• Build custom integrations with existing hospital systems.
• Establish relationships with customers across product lifecycles.
• Work with founders and engineers to iterate on features from feedback.
• Troubleshoot and resolve technical issues in real time.

Skills

Customer relationship

Communication

Travel up to 50%

Problem solving

Weekend readiness

Ambiguity tolerance

Education

Bachelor’s degree preferred

Job description

We are seeking a versatile & customer-obsessed engineer to be the indispensable glue on our team. This is a dual role where you will partner with AEs & founders to deploy our products optimally for customers, while also working with engineers to iterate on & refine features based on real-world feedback. You will establish deep relationships with customers at all product lifecycle stages. #LI-DNI

• Deploy & configure Avara products for customers
• Partner with AEs & founders to deliver the best customer experience
• Build custom integrations with existing hospital systems
• Establish relationships with customers to gather feedback at all product lifecycle stages
• Work with founders & other engineers to iterate on features based on customer feedback
• Troubleshoot & resolve technical issues in real-time

Requirements

• You must have built something before – no minimum years required
• Minimum bachelors preferred, but not strictly required with a proven track record
• Personable & comfortable speaking to & reaching out to customers
• Willingness to travel up to 50% of the time
• Extremely optimistic & loves challenges
• Thrives with ambiguous problems
• Hungry & ready to work weekends with the founders