Forward-Deployed Product Manager, AI Health Solutions

HiLabs; Bethesda (MD); On-site; USD 120,000 - 160,000; Full time

Job summary

HiLabs is seeking a Forward Deployed Product Manager to bridge customers, product, engineering, data science, and implementation teams in Bethesda, MD. You will translate customer requirements into scalable product capabilities, drive adoption, and ensure customer success.

You will work closely with healthcare customers and internal teams to identify business challenges and deliver AI-driven HiLabs solutions, shaping the product roadmap and success metrics.

Qualifications

• 5–8 years of experience in Product Management, Consulting, Business Analysis, Solutions Engineering, or customer-facing roles.
• Experience with enterprise SaaS products.
• Healthcare, HealthTech, payer/provider, or Healthcare Analytics experience preferred.

Responsibilities

• Partner with healthcare payers and providers to understand workflows and challenges.
• Conduct discovery sessions and requirement gathering.
• Serve as the primary product contact for strategic customer engagements.
• Drive customer adoption and value realization.
• Translate customer needs into detailed product requirements and user stories.
• Collaborate with Product to prioritize features and roadmap initiatives.
• Define success metrics and business outcomes for engagements.
• Work with Engineering, Data Science, Delivery, and Customer Success teams.
• Facilitate alignment between expectations and product capabilities.
• Support solution design, rollout planning, and issue resolution.
• Understand AI/ML/Analytics within HiLabs products and leverage data-driven insights.

Skills

Product Management

Consulting

Business Analysis

Solutions Engineering

Customer-facing

Job description

HiLabs is seeking a Forward Deployed Product Manager to bridge customers, product, engineering, data science, and implementation teams in Bethesda, MD. You will translate customer requirements into scalable product capabilities, drive adoption, and ensure customer success.

You will work closely with healthcare customers and internal teams to identify business challenges and deliver AI-driven HiLabs solutions, shaping the product roadmap and success metrics.