Forward Deployed Growth Lead

AustinWorks; San Francisco (CA); On-site; USD 150,000 - 185,000; Full time

Job summary

Austinworks is seeking a Forward Deployed Growth Lead to manage strategic customer relationships, drive growth, and maximize value from AI-powered marketing. You will oversee a portfolio of 20–30 clients, working with executives to craft growth strategies and deploy AI-driven campaigns.

This role blends management consulting, strategic account management, and AI implementation, offering high ownership and opportunities to shape a new customer-facing function from day one.

Qualifications

• Experience in management consulting, strategic account management, customer success, AI deployment, growth strategy, or a similar client-facing role.
• Exceptional communication skills, executive presence, and relationship-building ability.
• Strong analytical and problem-solving skills with a high degree of ownership.
• Hands-on experience using AI tools, agents, or automation to improve productivity.

Responsibilities

• Own 20–30 customer accounts, managing relationships from onboarding through renewal and expansion.
• Partner with executives and marketing teams to develop growth strategies and improve advertising performance.
• Lead customer pilots, experiments, performance reviews, and executive presentations.
• Leverage AI agents and automation tools to execute campaigns, analyze performance, and streamline workflows.
• Collaborate closely with product, engineering, and sales teams to improve customer outcomes.
• Develop scalable processes and playbooks for the growing customer organization.

Skills

Client-facing role

Strategic growth

AI deployment

Job description

Compensation: $150,000–$185,000 base + equity

Employment Type: Full-Time

About Our Client

Our client is a well-funded, early-stage AI startup revolutionizing performance marketing through autonomous AI agents. Backed by leading venture capital firms, including Accel and Neo, they've raised approximately $13M and are building technology that automates advertising strategy, campaign optimization, and customer acquisition.

Their platform is already delivering significant results for Fortune 10 customers, and they're looking for an exceptional individual to help scale their customer-facing operations.

About the Role

Our client is hiring a Forward Deployed Growth Lead to own strategic customer relationships, drive growth, and help businesses maximize the value of AI-powered marketing.

This is a unique role combining management consulting, strategic account management, and AI implementation. You'll work directly with executives and marketing leaders, manage a portfolio of 20–30 customers, and leverage AI agents to execute growth strategies.

You'll also help build the playbooks and processes for a critical customer-facing function from the ground up.

Responsibilities

• Own 20–30 customer accounts, managing relationships from onboarding through renewal and expansion.
• Partner with executives and marketing teams to develop growth strategies and improve advertising performance.
• Lead customer pilots, experiments, performance reviews, and executive presentations.
• Leverage AI agents and automation tools to execute campaigns, analyze performance, and streamline workflows.
• Collaborate closely with product, engineering, and sales teams to improve customer outcomes.
• Develop scalable processes and playbooks for the growing customer organization.

What We're Looking For

• Experience in management consulting, strategic account management, customer success, AI deployment, growth strategy, or a similar client-facing role.
• Exceptional communication skills, executive presence, and relationship-building ability.
• Strong analytical and problem-solving skills with a high degree of ownership.
• Hands‑on experience using AI tools, agents, or automation to improve productivity.
• Ability to manage multiple customers and competing priorities in a fast‑paced environment.
• Entrepreneurial mindset and comfort operating in an early-stage startup.

Nice to Have:

Performance marketing or Google Ads experience, AI implementation experience, or a background as a startup founder or early employee.

Why Join?

• Competitive compensation and meaningful equity upside.
• Work directly with experienced founders and senior leadership.
• Help define a new category of AI-powered marketing.
• Build and shape a critical customer-facing function from day one.
• High ownership, fast growth, and significant career development opportunities.