Forward-Deployed FinTech Implementation Engineer

Footprint; New York (NY); On-site; USD 170,000 - 205,000; Full time

Benefits offered by this job

Equity

Free lunch and dinner (after 7pm)

Monthly wellness stipend

Unlimited PTO

Health, dental, and vision insurance

Job summary

Footprint is the agentic platform that learns your compliance program and runs it end to end, helping banks and fintechs manage financial-crime investigations at scale. You will embed with customers, learn their investigation workflows, and implement Percy to automate the most time-consuming steps.

You'll build the agents and tailor configurations so outputs are trusted and production-ready. The role reports to the CTO and demands hands-on engineering, strong communication, and a pragmatic

Qualifications

• 2–4 years building software, ideally including time in a customer-facing, solutions, or implementation engineering role
• Genuinely strong in at least one of Python, TypeScript, Rust, Java, or C++, and able to pick up an unfamiliar stack to get a customer unblocked
• A rigorous engineering foundation you can demonstrate - you reason from first principles about systems you've never seen before
• You've debugged a problem across a boundary you didn't control: someone else's API, someone else's data, someone else's environment
• Familiarity with AI/LLM agents and how to configure, build, or prompt them effectively
• You communicate clearly and credibly with technical and non-technical stakeholders, turn fuzzy requirements into a concrete plan, and stay calm when a customer is depending on you
• You've been the first person in a role that had no playbook, and wrote the one that replaced it
• You've told a customer something they didn't want to hear and kept the relationship
• Willingness to travel to customer sites

Responsibilities

• Lead the technical deployment and integration of Percy into a customer's environment, from first API call to their analysts trusting the output
• Configure and build the Percy agents that carry out each customer's investigation procedures, and iterate with them until the output is trusted and production-ready
• Run Percy against the customer's own historical cases and show them how its decisions compare to the calls their analysts already made. This is the work that earns a go-live, and it's yours end to end
• Diagnose and resolve the bugs and edge cases customers hit, debugging across the stack and partnering with core engineering on deeper fixes
• Be the engineer customers rely on during and after rollout - credible, and relentless about getting them to a working solution
• Bring the patterns, gaps, and feature needs you see in the field back to the team. You're the reason a feature gets built before the third customer asks for it
• The tooling, templates, and patterns that make each implementation faster than the last are yours to build

Skills

Python

TypeScript

Rust

Java

C++

Tools

Percy agent tooling

SQL

Graph & memory systems

APIs & data pipelines

Customer APIs

Job description

Footprint is the agentic platform that learns your compliance program and runs it end to end, helping banks and fintechs manage financial-crime investigations at scale. You will embed with customers, learn their investigation workflows, and implement Percy to automate the most time-consuming steps.

You'll build the agents and tailor configurations so outputs are trusted and production-ready. The role reports to the CTO and demands hands-on engineering, strong communication, and a pragmatic